Business Analyst

Business Analyst Sr

Requisition Number: 102337

Sr Business Analyst

Location: Delhi NCR. The role will be a hybrid position located in India. The candidate needs to visit thrice in the office.

Insight at a Glance

• 14,000 engaged teammates globally
• #20 on Fortune's World's Best Workplaces list
• $9.2 billion in revenue
• Received 35 industry and partner awards in the past year
• $1.4M total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Senior Business Analyst is responsible for the end-to-end delivery of a wide range of business transformation projects and initiatives which make tangible and evident improvements to the internal and external client experience, throughout the organisation. They work closely with functions and cross functional stakeholders to define and propose solutions for improving process and systems across value chains within the business globally, improving the end-to-end operational efficiency and overall.
We are looking for a proactive and detail-oriented Strategic Delivery Coordinator to support our Solutions Delivery operations team. This role is ideal for someone with a few years of experience who is ready to apply their skills in a dynamic, global environment. You will assist the Office of the COO in coordinating strategic initiatives across delivery governance, operational processes, and cross-practice collaboration.

You'll work with delivery teams and leaders across geographies to help drive execution of key priorities such as competency centre migration, career framework deployment, and delivery excellence.

As a Sr Business Analyst, you will:

• Coordinate delivery milestones, risks, and dependencies across global teams.
• Support the rollout of standardised operating models and governance frameworks.
• Collaborate with sourcing and talent teams to align hiring and onboarding with delivery needs.
• Maintain documentation hubs, meeting notes, and transformation trackers.
• Assist in reporting on KPIs, cost optimisation, and workforce transitions

What we're looking for

• 3 years of experience in delivery operations, PMO support, or strategic coordination roles within IT services or consulting.
• Working knowledge of delivery governance and commercial frameworks.
• Familiarity with SFIA or similar career frameworks is an advantage.
• Strong communication and stakeholder coordination skills.
• Comfortable using collaboration and project tracking tools (e.g., SharePoint, Loop, Jira, Confluence).

Delivery Governance & PMO Support

• Experience supporting delivery frameworks, milestone tracking, and risk identification.
• Exposure to RACI models and cadence planning.
• Ability to contribute to cross-practice integration efforts.

Operational Coordination

• Skilled in coordinating across teams and time zones.
• Experience supporting planning and performance tracking activities.
• Proficient in tools like Jira, Confluence, SharePoint, Loop, PowerBI.

Transformation Support

• Exposure to transformation programmes such as workforce optimisation or competency centre migration.
• Ability to maintain operational documentation and onboarding materials.

Communication & Stakeholder Engagement

• Strong written and verbal communication skills.
• Experience preparing updates and supporting stakeholder engagement.

Data-Driven Insight

• Comfortable working with delivery data and basic performance analytics.
• Ability to support reporting and cost optimisation efforts.

What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr India