Customer Service Representative with Spanish
3 days ago
Role Overview:
Huntsman Corporations Customer Service team is searching for an experienced Customer Service Representative in our hub in Krakow. The Customer Service Representative (CSR) supports the delivery of defined, high quality, transactional and business service associated with the order fulfillment process. Delivering to agreed performance and cost targets, on behalf of all relevant businesses and sites in an environment that encourages continuous improvement to the underlying global processes and outcomes.
We are looking for someone that is passionate about providing the best customer service and solutions, with a focus on effective problem solving and ability to analyse challenging situations.
Do you think youre the right fit for this opportunity? Apply today
Role Responsibilities:As a Customer Service Representative, you will be responsible for:
- Completing the order process from receipt of customer orders (planned or otherwise) through to dispatch and then invoice, using standard SAP processes and functionality.
- Proactively responding to customer queries, including order status, order amendments, and ensuring a high level of customer service.
- Monitoring customer accounts and/or order book status on a regular basis, resolving problems with potential customer impact, including credit blocks and delivery issues.
- Following established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to all Key Performance Indicators, Service Level Agreements and Quality Standards to maximise customer satisfaction.
- Controlling the delivery process within SAP, preparing associated documentation for goods dispatch. Ensuring all processed dispatches are ready for billing, system housekeeping is up to date, and all outdated stock demands are removed promptly.
- Referring availability/forecast issues to the daily hotspot meeting for resolution with relevant parties.
- Creating and maintaining a close working relationship with Sales Engineers, other Supply Chain, Finance and Logistics members.
- Building excellent relationships with customers by proactive communication via a variety of channels (ex. phones, emails).
- Providing backup for other CSRs when required.
We are looking for self-motivated candidates with great attention to detail and the ability to find the best solution for the customer and the business.
What we are looking for:
- Bachelor's or Master's Degree, with experience working as a Customer Service Representative in a similar environment.
- Export trade and S&OP experience is advantageous.
- Good working knowledge of Microsoft Office tools, ideally with SAP experience.
- Fluency in English and Spanish.
- Very good analytical and problem-solving skills, with the ability to communicate at all levels within the business.
- An organized and systematic approach, with the flexibility to adapt to a demanding environment.
Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.
What next?If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.
Additional Locations:Locations - Poland - Krakow
-
Intern - Customer Service
1 week ago
Poland, India HUNTSMAN INTERNATIONAL Full time 15,000 - 25,000 per yearJob Description About Us: Huntsman is a global manufacturer and marketer of differentiated chemicals, with a diverse range of products that improve the quality of life for people around the world. Our products are used in various sectors including transportation, construction, and energy, to name a few. We are committed to innovation, sustainable...
-
Remote Sales Representative CT Job Details
2 weeks ago
Poland, India BOSTON SCIENTIFIC Full time ₹ 30,000 - ₹ 60,000 per yearJob Description Remote Sales Representative CT Work mode: Hybrid Onsite Location(s): Warsaw, PL Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing...
-
HR Service Delivery Job Details
3 days ago
Poland, India BOSTON SCIENTIFIC Full time ₹ 30,000 - ₹ 60,000 per yearJob Description HR Service Delivery Work mode: Hybrid Onsite Location(s): Warsaw, PL Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees,...
-
Poland, India Goldman Sachs Services Pvt Ltd Full time ₹ 40,000 - ₹ 80,000 per yearJob Description OUR IMPACT Private Wealth Management (PWM) secures, develops, and manages relationships with high net worth individuals, their families, family offices, and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each clients...
-
Poland, India Goldman Sachs Services Pvt Ltd Full time 30,000 - 60,000 per yearJob Description OUR IMPACT Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each clients particular...
-
Account Manager Advanced Staining
1 day ago
Poland, India Leica Biosystems Full timeJob Description Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Leica Biosystems, one of Danahers 15 operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact. Youll thrive in a culture of belonging...
-
contracting procurement professional
3 days ago
Poland, India Caterpillar Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Career Area: Procurement : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...
-
Poland, India HUNTSMAN INTERNATIONAL Full timeJob Description About Us: Huntsman is a global manufacturer and marketer of differentiated chemicals, with a diverse range of products that improve the quality of life for people around the world. Our products are used in various sectors including transportation, construction, and energy, to name a few. We are committed to innovation, sustainable...
-
FinCrime Analyst
3 days ago
Mexico ,Lithuania ,Portugal ,Poland, India Revolut Full time € 16,800 - € 32,400 per yearJob Description About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products including spending, saving, investing, exchanging, travelling, and more help our 60 million customers get more from their money every day. As we...
-
Senior Accountant
1 day ago
Poland, India fiserv ce pvt ltd Full timeJob Description Responsibilities Requisition ID: R Date posted: 08/13/2025End Date: 08/18/2025City: WarsawCountry: PolandLocation Type: Onsite Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...