GEM Expert

15 hours ago

Alambagh Lucknow Uttar Pradesh, India D.M. Sales & Services Full time ₹ 18,00,000 - ₹ 36,00,000 per year

Job Title: GEM Portal Expert – IT & Office Automation (Q2 Category)

Location: [Krishna Nagar Lucknow]

Job Type: Full-Time

Experience Required: Minimum 2–4 years (GEM-specific experience mandatory)

Job Description:

We are looking for a skilled and experienced GEM Portal Expert who has comprehensive knowledge and mastery of the Government e-Marketplace (GeM) platform. The ideal candidate must have hands-on experience working for businesses or organizations that sell products under the Q2 Category, specifically IT equipment and office automation products.

Key Responsibilities:

  • Manage end-to-end operations on the GEM portal, including product listings, bidding, order processing, invoicing, and payment tracking.
  • Ensure accurate and optimized listing of products in the Q2 Category (IT & Office Automation), complying with all GEM guidelines.
  • Monitor tenders and bids relevant to the business's product portfolio and submit competitive, compliant bids.
  • Handle buyer communications, including responding to queries, negotiation requests, and order clarifications.
  • Stay updated with all GEM policies, procurement norms, and system updates.
  • Coordinate with internal departments (sales, logistics, finance) to ensure smooth fulfillment of GEM orders.
  • Manage documentation for GEM, such as catalog uploads, OEM authorizations, compliance certificates, and performance reports.
  • Resolve issues or disputes arising on the GEM portal, including delivery delays, payments, or technical rejections.
  • Generate reports and MIS data related to GEM transactions and performance.

Key Requirements:

  • Expertise in GEM Portal: Must have in-depth operational knowledge of all features of the GeM portal, including cataloging, bid submission, and order lifecycle.
  • Category-Specific Experience: Must have directly handled GEM work for IT equipment and office automation products listed under the Q2 Category.
  • Experience: Minimum 2–4 years of dedicated experience working with GEM for a registered seller entity.
  • Detail-Oriented: Precision in compliance, documentation, and bid submission.
  • Communication & Coordination: Strong interpersonal and coordination skills to handle buyers, suppliers, and internal teams.
  • Tech-Savvy: Comfortable working with online portals, MS Excel, and digital documentation.

Preferred Qualifications:

  • Bachelor's degree or diploma in Business, Commerce, IT, or a related field.
  • Knowledge of government procurement policies and public sector tendering procedures.
  • Experience in dealing with government departments or PSUs is a strong plus.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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