Gem Expert

3 days ago

Alambagh Lucknow Uttar Pradesh, India D.M. Sales & Services Full time

**Job Title: GEM Portal Expert - IT & Office Automation (Q2 Category)**

**Location**: [Krishna Nagar Lucknow]

**Job Type**: Full-Time
**Experience Required**: Minimum 2-4 years (GEM-specific experience mandatory)

**Key Responsibilities**:

- Manage end-to-end operations on the GEM portal, including product listings, bidding, order processing, invoicing, and payment tracking.
- Ensure accurate and optimized listing of products in the **Q2 Category** (IT & Office Automation), complying with all GEM guidelines.
- Monitor tenders and bids relevant to the business’s product portfolio and submit competitive, compliant bids.
- Handle buyer communications, including responding to queries, negotiation requests, and order clarifications.
- Stay updated with all GEM policies, procurement norms, and system updates.
- Coordinate with internal departments (sales, logistics, finance) to ensure smooth fulfillment of GEM orders.
- Manage documentation for GEM, such as catalog uploads, OEM authorizations, compliance certificates, and performance reports.
- Resolve issues or disputes arising on the GEM portal, including delivery delays, payments, or technical rejections.
- Generate reports and MIS data related to GEM transactions and performance.

**Key Requirements**:

- **Expertise in GEM Portal**: Must have in-depth operational knowledge of all features of the GeM portal, including cataloging, bid submission, and order lifecycle.
- **Category-Specific Experience**: Must have directly handled GEM work for **IT equipment and office automation products** listed under the **Q2 Category**.
- **Experience**: Minimum 2-4 years of dedicated experience working with GEM for a registered seller entity.
- **Detail-Oriented**: Precision in compliance, documentation, and bid submission.
- **Communication & Coordination**: Strong interpersonal and coordination skills to handle buyers, suppliers, and internal teams.
- **Tech-Savvy**: Comfortable working with online portals, MS Excel, and digital documentation.

**Preferred Qualifications**:

- Bachelor’s degree or diploma in Business, Commerce, IT, or a related field.
- Knowledge of government procurement policies and public sector tendering procedures.
- Experience in dealing with government departments or PSUs is a strong plus.

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

Compensation Package:

- Performance bonus

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Expected Start Date: 12/05/2025

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