Assistant Officer, Specialist, Operations, Account Services, Corporate Banking, Technology and Operations

3 days ago


DBS Bank Centre Tamil Nadu India at DBS Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Assistant Officer, Specialist, Operations, Account Services, Corporate Banking, Technology and Operations - (WD

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

  • Account services team is responsible for managing several types of corporate customer onboarding and static data maintenances in several systems.

Key Requirements

Key Accountabilities

  • Handling system maintenance for onboarding customers in corporate net baking system, Debit card system, collection system, Corporate UPI system etc.
  • Regulatory reporting & adherence to guidelines issued by RBI & other authorities.
  • Manage process risks & Management awareness of incidents.
  • Ensure systems are geared as per business requirements.
  • Ensures High level of employee engagement.
  • UAT for product enhancement & development in systems.

Job Duties & responsibilities

  • Ensure timely and accurate delivery of customer onboarding and maintenance in online platforms.
  • Liaising with Product team/Branches/Risk team/Recon team/RM's etc for Smooth operations.
  • Own the Customer Transaction end to end.
  • Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit.
  • Understanding & highlighting the risks in the process and work on process improvements
  • Handling various internal & external audits independently and keeping the unit audit-ready at all points of time.
  • Ensure that the Team and self KPI's and KRI's are managed and maintained as per the unit's expected standards.
  • Ensuring the transactions are done as per the processes and policies of the bank.
  • Capable of managing project level deliverables and targets
  • Ensuring all reconciliations are performed in timely manner.

Required Experience

  • At least 3- 5 years' experience in banking
  • Self-motivated with good interpersonal and communication skills.
  • 2-3 years of Work Experience in handling the operations (retail and corporate).
  • Should have handled Projects related to some kind of system implementation/migration.
  • Should have strong analytical & interpersonal skills.
  • Handling all types of customer complaints, enquiries and Queries.
  • Excellent Client / Customer management skills, business orientation.
  • Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day-to-day basis,
  • Should possess proven track record in working on projects.

Education / Preferred Qualifications

  • Graduate / post-graduate with relevant work experience in working in the Corporate Account maintenance Unit.

Technical Competencies

  • Good knowledge of Finacle Version 10.2 and above
  • Expert MS Excel capabilities/QlikView/Data 360.
  • Good Computer Skills
  • Overview of systems used in Loan Operations

Core Competencies

  • Process Management
  • People Management
  • Leadership Skills
  • Strategizing and problem-solving skills

-en

Primary Location: India-Tamil Nadu-DBS Bank Centre Job: Operations Schedule: Regular Employee Status: Full-time : Job Posting: Aug 4, 2025, 2:30:00 AM

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