Resident Experience Curator

15 hours ago

Gurgaon, Haryana, India Spectra Hospitality Services | Leading Hotel Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Are you passionate about curating exceptional experiences and leading with empathy and purpose? We're seeking a Resident Experience Curator—a hands-on leader who ensures every detail of the guest journey reflects our soulful hospitality ethos. As the heartbeat of the property, you'll work at the intersection of operations, storytelling, and service—guiding a team and shaping memorable guest moments, not from a desk, but from a place of presence and care.

Your Key Responsibilities:Represent and uphold the brand values across all touchpoints of the guest experience

Lead daily property operations, ensuring team alignment and SOP compliance

Curate and oversee meaningful guest rituals—from arrival to farewell

Maintain inventory discipline, monitor asset usage, and preserve the integrity of all spaces

Collaborate with the initiative manager on experience-led upgrades and initiatives

Inspire, train, and guide the team to maintain high standards of hospitality, cleanliness, and attentiveness

Conduct regular quality checks, surprise audits, and guest feedback reviews

Act as the primary liaison between guests, staff, and brand leadership

What We're Looking For:3–8 years of experience in hospitality, luxury travel, or boutique property operationsA guest-centric mindset paired with strong systems thinkingA passion for meaningful service, nature-inspired living, and thoughtful interactionsA proactive leader who takes full ownership of the property, team, and guest experience

Ability to translate brand vision into everyday actions and behaviors

Emotionally intelligent, reliable, organized, and grounded

Comfortable managing both strategic tasks and hands-on responsibilities

What We Offer:Competitive salary performance bonuses

On-site accommodation and mealsA chance to grow with a values-driven, expanding hospitality brandA work environment rooted in calm, creativity, and purpose

How to Apply:Please send your CV, a brief note on why this role resonates with you, and a photo that represents your personality (optional) to: *********** & ***********

Note: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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