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Store Manager

2 weeks ago

Udaipur, Rajasthan, India Reliance Retail Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Company Overview

Reliance Retail, India's largest, fastest growing, and most profitable retailer, provides outstanding value with superior quality products and an unmatched shopping experience. Since 2006, we've expanded through omni-channel networks, offering diverse retail solutions through digital and new commerce platforms. We serve over 193 million loyal customers with a focus on diverse consumption baskets such as electronics, fashion, grocery, pharma, and connectivity, supported by an extensive store network across India.

Job Overview

Reliance Retail is seeking a dedicated Store Manager based in Udaipur to join our dynamic team. This full-time, senior-level position requires 7 to 10 years of experience in the retail sector. The chosen candidate will oversee day-to-day store operations, enhance customer service, and implement sales strategies to drive profitability and growth. The role demands excellent leadership and decision-making skills in a fast-paced retail environment.

Qualifications and Skills

  • Strong team leadership skills to motivate and guide a diverse workforce towards achieving store objectives and maintaining high morale.
  • Proven expertise in inventory management to ensure optimal stock levels, reduce shrinkage, and improve turnover rates.
  • Experience in sales forecasting to predict future sales trends and adjust strategies to meet revenue targets effectively.
  • Excellent customer service skills to enhance the shopping experience and ensure high levels of customer satisfaction and loyalty.
  • Knowledge in profit & loss management to oversee financial operations, improve profit margins, and drive cost-effective strategies.
  • Ability to employ performance metrics for evaluating staff performance, store productivity, and operational efficiency.
  • Effective budgeting skills to manage store budgets, allocate resources wisely, and optimize financial expenditure.
  • Detailed understanding of retail operations to streamline processes, implement best practices, and achieve operational excellence.

Roles and Responsibilities

  • Lead the store team to achieve sales targets, ensuring alignment with company objectives and policies.
  • Manage inventory levels through regular audits and ensure timely replenishment of stocks to meet customer demand.
  • Implement sales strategies to drive store profitability and customer acquisition while reducing operational costs.
  • Develop and maintain strong relationships with customers to foster loyalty and promote a positive shopping experience.
  • Oversee financial management including budgeting, expense management, and financial reporting for store performance evaluation.
  • Conduct regular staff training to enhance skills, product knowledge, and improve service delivery standards.
  • Monitor and analyze store performance metrics to identify areas of improvement and implement necessary changes.
  • Ensure store compliance with health and safety regulations, as well as company policies and procedures.