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Front Office Associate

2 weeks ago


Jaipur, Rajasthan, India Sarovar Hotels Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Established in 1994, Sarovar Hotels and Resorts is one of India's leading hotel chains, serving both the mid-market and upscale segments. With 140 hotels across 85 destinations in India, Nepal, and Africa, we offer a diverse range of hospitality experiences, from city centers to beach resorts and mountain retreats. Our portfolio includes brands such as Sarovar Premiere, Sarovar Portico, Hometel, Golden Tulip, Royal Tulip, and Tulip Inn, catering to various traveler needs. Visit for more information.

Role Description

This is a full-time, on-site role for a Front Office Associate based in Rajasthan, India. The Front Office Associate will be responsible for performing receptionist duties, managing phone calls, assisting with check-in and check-out processes, and delivering excellent customer service. The role requires maintaining a friendly and professional demeanor while communicating effectively with guests and team members.

Qualifications

  • Phone Etiquette and Receptionist Duties skills
  • Customer Service and Check-in skills
  • Strong Communication skills
  • Attention to detail and organizational skills
  • Ability to multitask and handle stressful situations
  • Previous experience in the hospitality industry is a plus
  • Proficiency in using hotel management software is beneficial