W - SSM - P&C Senior Process Analyst

2 weeks ago

Yelahanka, Karnataka, India Black & White Full time ₹ 6,00,000 - ₹ 10,00,000 per year


Job Title :
Senior Process Analyst
Qualification :
Any Graduate and Above
Relevant Experience :
3 – 8 years
Must Have Skills :
1.Problem solving skills: Investigative, analytical, detail-oriented nature.
Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements
Exceptional commitment to customer service.
Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive
Should demonstrate collaborative working
Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call.
Attitude: Positive Mindset, maturity and friendly behavior.
Flexibility: Should be flexible with shifts Good Have Skills :
Experience into International commercial insurance for Property and Casualty.
Roles and Responsibilities :
1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines.
Meets and exceeds client performance standards.
Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner
Takes initiative to find solutions and works effectively as a member of the team
Develops and implements procedures to meet quality, quantity, and timeliness standards.
Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
Coaches' less-experienced staff in learning procedures and insurance knowledge.
Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions Location :
Bangalore
CTC Range :
6 – 10 LPA (Lakhs Per Annum)
Notice Period :
Days
Mode of Interview :
Virtual
Shift Timing :
Night shift
Mode of Work :
Work From Office

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