Change Request Management Specialist

2 weeks ago

Hyderabad, Telangana, India Sandoz Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Key Responsibilities:
  • Lead the end-to-end Change Request Management (CRM) process, ensuring compliance with internal policies and industry best practices.
  • Evaluate change requests for completeness, impact, risk, and alignment with business objectives.
  • Facilitate Change Advisory Board (CAB) meetings and ensure timely decision-making.
  • Collaborate with cross-functional teams including IT, business stakeholders, etc.
  • Maintain and update the Change Management Register and documentation.
  • Monitor and report on the status of change requests, KPIs, and trends.
  • Ensure post-implementation reviews are conducted and lessons learned are documented.
  • Support audits and compliance reviews by providing necessary documentation and evidence. Continuously improve the change management process and tools.
Required Qualifications:
  • Bachelor's degree in information technology, Business Administration, or a related field.
  • 5+ years of experience in change management, preferably in Pharma.
  • Strong understanding of ITIL, Agile, or PMI frameworks.
  • Experience with change management tools (e.g., ServiceNow, Remedy, Jira).
  • Excellent analytical, organizational, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in GxP or validated environments.
  • F amiliarity with SAP, Workday. Strong stakeholder management and facilitation skills.
Soft Skills:
  • Proactive and solution-oriented mindset.
  • High attention to detail and process discipline.
  • Strong interpersonal and negotiation skills.
  • Ability to work independently and as part of a team.
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more
With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported
Join us
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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