Client Relationship Manager

7 days ago

Noida, Uttar Pradesh, India DevX Full time ₹ 48,00,000 - ₹ 72,00,000 per year

Role: Client Relationship Manager (CRM)

The Client Relationship Manager (CRM) ensures that DevX centers deliver high-quality client experiences through efficient client onboarding, contract management, billing coordination, sales support, event planning, and relationship management. The role requires a proactive and client-centric approach to maintain strong client engagement and ensure smooth operations across all client-related processes.

Job Responsibilities:

  • Client Relationship Management
  • Oversee the onboarding of new clients and co-workers in coordination with internal departments.
  • Complete onboarding documentation and obtain all required sign-offs.
  • Manage the client exit process, ensuring proper documentation and coordination with internal teams.
  • Handle client escalations and manage the ticketing process, providing timely updates.
  • Conduct quarterly client feedback sessions and report insights to relevant stakeholders.
  • Maintain the master database of clients and co-workers in the system.
  • Client Legal Contracts
  • Manage client contracts during onboarding and throughout the client lifecycle.
  • Track modifications to signed contracts and update them with addendums in coordination with the legal team.
  • Ensure proper legal closure and documentation when clients exit.
  • Client Billing and Invoicing Coordination
  • Coordinate monthly billing with new and existing clients in alignment with the accounts team.
  • Oversee billing for meeting rooms, event spaces, and flexi desks.
  • Ensure timely collection of monthly bills by consistently following up with clients.
  • Event Management for Clients
  • Plan and execute client-centric events at the center.
  • Manage decorations and branding requirements during events and festivals.
  • Coordinate logistics for all internal and external client events.
  • Collect feedback from event participants and hosts.
  • Enhance DevX's digital presence by increasing social media engagement during events.
  • Sales Management for Specific Centers/Hubs
  • Conduct walkthroughs and present available seating/inventory to potential clients.
  • Coordinate with leads and the sales team to close incoming inquiries.
  • Close resource-based leads for assigned centers.
  • Inventory Management (Client-Linked Only)
  • Prepare regular reports on monthly seat inventory updates.
  • Coordinate with the accounts team for client exits and ensure accurate inventory reflection.
  • Manage seat allocation and onboarding process for new clients.

Key Skills Required

  • Strong organizational and multitasking skills.
  • ·Excellent communication and interpersonal abilities.
  • ·Proficiency in MS Office and CRM/facility management software (client-related modules).
  • Strong problem-solving skills, especially in client escalation handling.
  • Understanding of legal and compliance requirements related to client contracts and service agreements.

What We Offer

  • Opportunity to work with one of India's leading coworking brands.
  • Clear career growth pathways within DevX.
  • Dynamic, collaborative, and growth-oriented work culture.
  • Exposure to large enterprises, global companies, and high-impact deals.

  • Client Relationship Manager

    5 days ago

    Noida, Uttar Pradesh, India RB Law Corp Private Limited Full time

    Client Relationship Manager – Summary (MBA Marketing Required)Location: Noida Sector 18 | Type: Full-Time, On-SiteWe are hiring a polished and dynamic Client Relationship Manager with an MBA in Marketing from a reputed institution. The role involves managing end-to-end client relationships, ensuring smooth communication, timely coordination, and...

  • Client Relationship Manager

    5 days ago

    Noida, Uttar Pradesh, India Vensure Employer Solutions Full time

    Client Relationship Manager (CRM)Our platform is disrupting the industry in how organizations view the HR function and we're committed to breaking down barriers to make HR operations simpler while delivering a differentiated client experience.As a Client Relationship Manager, you will be responsible for increasing loyalty and building lasting relationships...

  • Client Relationship Manager

    7 days ago

    Noida, Uttar Pradesh, India Tek Support Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Client Relations ManagerLocation:AKASA Coworking Building Sector 62, Noida (100% Onsite)Experience Required:4+ YearsShift:Night Shift (7Pm to 4Am)Preference:Female candidates preferred (Local candidates only)Immediate joiners preferredJob OverviewWe are seeking an experienced Client Relations Manager to manage key client accounts, maintain strong...

  • Client Relationship Officer

    7 days ago

    Noida, Uttar Pradesh, India MSM Unify Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionMSM Unify is building the world's largest student recruitment ecosystem, bridging institutions, students, and partners through a single unified platform. With a growing community of over 190,000 students, 1,500+ campuses, and 50,000+ study programs across 21 countries, MSM Unify empowers institutions to scale their international reach...

  • Staffing Client Relationship Manager-(Female)

    5 days ago

    Noida, Uttar Pradesh, India Tek Support Full time

    Job Title:Staffing Client Relationship ManagerLocation:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob Overview:We are looking...

  • Client Relationship Executive

    5 days ago

    Noida, Uttar Pradesh, India Influx Online Full time

    Responsibilities:Manage end-to-end client relationships, from on boarding to campaign scaling and renewal.Partner with affiliates to optimize campaign performance and maintain high-quality traffic.Work closely with internal performance, sales, and tech teams to ensure flawless execution.Develop data-driven reports, insights, and recommendations for client...

  • Staffing Client Relationship Specialist

    5 days ago

    Noida, Uttar Pradesh, India Tek Support Full time

    Job Title:Staffing Client Relationship Specialist (Female)Location:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob OverviewWe are...

  • Client Relationship Executive

    3 days ago

    Noida, Uttar Pradesh, India Fan Tv Ai Full time

    Key Responsibilities:Serve as the main point of contact for assigned clients, understanding their goals and requirements. Coordinate with internal teams (design, content, marketing) to ensure timely delivery of client requests. Handle client queries, share progress updates, and gather feedback. Build long-term relationships by providing exceptional...

  • Client Relationship Associate

    7 days ago

    Noida, Uttar Pradesh, India Orchestra Telecom Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Profile - Client Relationship Associate (CRA)Qualification - 12th passed/Graduation CompletedExperience - FreshersSkills - Excellent communication skillsJob Requirement: Requirement for candidates for NGO Calling Process

  • Client Relationship Officer

    2 weeks ago

    Noida, Uttar Pradesh, India MetaApply | IE Full time

    Designation: Client Relationship OfficerLocation: NoidaExperience Required: 1+ yearsCompany DescriptionMetaApply IE is a global leader in international education, with end-to-end specialized services in higher education and language learning. Our mission is to revolutionize the study-abroad journey through robust, AI-powered recommendations that connect...