Product Manager, Earner Metrics

1 week ago

Bengaluru, Karnataka, India Uber Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About The Role
At Uber, we connect millions of trips through the platform every day, with each trip representing an interaction between Earners (Drivers & Couriers) and Consumers (Rides & Eaters). The Earner Metrics team focuses on improving service quality on our platform, with multiple areas of focus:

  • Understand how various actions have impact to outcomes for all constituents in our marketplace
  • Provide channels for Earners and Consumers to share both positive and constructive feedback to each other
  • Establish policies that promote a safe & fair ecosystem
  • Grant visibility to Earners and Consumers to celebrate & promote more magical moments on the platform

What The Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----

  • Build a vision: define a product vision for the team and identify near and long-term initiatives to build your product roadmap.
  • Align teams: work closely with cross-functional teams across Uber Verticals, Eng, Data Science, and Operations to align business and product strategy.
  • Execute: translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes.
  • Iterate: distill insights from various data sources such as performance dashboards, experimentation results, and user research. Then apply the findings back into the product development process.

Basic Qualifications

  • Bachelor's Degree in Computer Science, Information Systems, Engineering, Business Management or equivalent.
  • At least 4 years of experience, with 2+ years in Product
  • Experience working with design on complex UI/UX challenges.
  • Experience using data to drive strategic decisions. This is a complex problem space, requiring experience with experimentation and data-driven decision-making.
  • Excellent stakeholder management skills.

Preferred Qualifications

  • Experience thinking through core platform problems that scale to complex & nuanced use cases
  • Experience building global products

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