Senior Platform Engineer

About Metaforms

At Metaforms, we're redefining how market research gets done.

Our AI platform empowers the world's leading research agencies to scale 10x faster while maintaining quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects with less effort.

1,000+ surveys processed monthly

Serving Fortune 500 companies

Experiencing rapid month-over-month growth

Backed by $9M in Series A funding to aggressively scale

The Role

We're hiring a Senior Platform Engineer to build and scale the infrastructure that powers Metaforms' AI automation platform.

This role is foundational — you'll own our platform architecture end-to-end, transforming it from startup-grade to enterprise-grade to support global research agencies and enterprise customers across the US and EU.

You'll design and implement multi-tenant, multi-region, and customer-managed (BYOC) deployment models, ensuring Metaforms meets the highest standards of scalability, reliability, and compliance.

If you're someone who thrives on solving deep technical infrastructure problems and wants to own greenfield architecture at scale — this is the role for you.

Key Focus Areas
Infrastructure Evolution

Build and scale Metaforms' platform from early-stage to enterprise-ready — with multi-tenant architecture, regional deployments, and customer-managed (BYOC) infrastructure.

Deployment Models

Architect and implement four major deployment models:

• Multi-tenant SaaS: Strengthen tenant isolation, monitoring, and usage tracking.
• Single-tenant deployments: Automated per-customer infrastructure provisioning.
• Multi-region setups: Support US/EU/APAC deployments with data residency and compliance.
• BYOC model: Enable customers to deploy Metaforms securely within their own cloud environments (AWS, Azure, GCP).

CI/CD & Developer Velocity

• Build multi-cloud CI/CD pipelines and automated testing infrastructure.
• Enable feature-branch environments and developer self-service tooling.
• Streamline deployment automation across environments and regions.

Operational Excellence

• Establish Infrastructure as Code (Terraform/IaC) across all environments.
• Set up monitoring, alerting, and observability systems.
• Define disaster recovery, audit logging, and access control frameworks.

What We're Looking For
Core Skills

• 5+ years in Platform, Infrastructure, or DevOps Engineering at B2B SaaS companies.
• Proven experience with multi-tenant SaaS and customer-managed deployments (BYOC).
• Deep expertise in multi-cloud environments (AWS, Azure, GCP).
• Proficiency in Docker, Kubernetes, and container orchestration.
• Strong background in multi-region architecture and data residency requirements.
• Hands-on experience with Infrastructure as Code (Terraform, CloudFormation).
• Built and managed CI/CD pipelines for large-scale production systems.
• Familiarity with enterprise-grade security, compliance, and SLAs.

Bonus Points

• Experience architecting SaaS for regulated industries or compliance-heavy clients.
• Exposure to Snowflake-, Databricks-, or Forsta-like deployment frameworks.
• Contributions to internal developer platforms (IDPs) or infrastructure tooling.

Why Join Metaforms?
High Impact

• Be the first Platform Engineer defining Metaforms' global infrastructure strategy.
• Own and build systems that directly unlock enterprise revenue.
• Design and deliver BYOC and multi-region capabilities from scratch.
• Work directly with founders and influence architectural decisions.

Technical Challenge

• Solve complex, large-scale problems in multi-cloud, multi-tenant, multi-region systems.
• Build secure, automated deployments that scale globally.
• Greenfield ownership — implement the foundation for Metaforms' enterprise growth.
• Work on modern infrastructure with a zero-bureaucracy, high-agency culture.

What Success Looks Like

Month 1:

• All infrastructure codified using Terraform/IaC.
• Automated deployment for multi-region and single-tenant environments.
• Defined roadmap for enterprise-grade infrastructure and BYOC readiness.

Month 3:

• Fully automated CI/CD pipelines and feature-branch environments.
• Developer self-service provisioning for rapid iteration.
• Monitoring and observability significantly enhanced.
• Multi-tenant architecture implementation underway.

Month 6:

• First customer-managed (BYOC) deployment live.
• Secure, containerized deployment protecting IP and ensuring data privacy.
• Automated deployment tooling and customer IT documentation in place.
• Multi-cloud (AWS + Azure) operational across production environments.

Benefits

• Full family health insurance
• $1,000 USD annual reimbursement for skill development
• Dedicated mentor/coach support
• Free lunch & dinner at the office
• Monthly food/snacks allowance

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