Senior Manager, Platform Engineering

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there's no such thing as a "perfect" candidate - we're all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don't meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

The Opportunity

The Platform Engineering team are responsible for the underlying platform, integrations and operational data that powers our Employee Communication (EC) products. The Senior Manager role will own and lead these applications and Engineering Teams.

The Senior Manager will lead the multiple software engineering teams in Platform Engineering.

The role involves working closely with Product Managers and senior technical staff to deliver product priorities, manage technical debt, and advance the overarching architectural vision. The Senior Manager, Platform Engineering will be instrumental in ensuring the delivery of high-quality software while cultivating a culture of continuous improvement and learning within the teams.

Key Responsibilities

• Own the applications and technology plan for the applications within Platform Engineering ensuring that the applications can support the EC business needs.
• Manage multiple teams of engineers in Software Development, through the leadership of Engineering Managers
• Drive the adoption of modern development methodologies and tools including AI tools to drive development efficiency.
• Monitor initiative progress, proactively addressing roadblocks and risks to meet deadlines and quality standards.
• Own and oversee the planning, execution, and delivery of product software initiatives, ensuring they align with business goals.
• Partnering with Application Engineering and Product Management to ensure the high quality, on schedule delivery of new products and features.
• Working with Product Managers or Principal and Senior developers to manage and prioritize tasks to reduce technical debt throughout project phases working towards an architectural vision.
• Ensure joined up delivery and management of commitments across engineering teams.
• Serve as point of escalation with Engineering team providing options and solutions to problems working with the Engineering Director.
• Own delivery within Engineering representing the wider team commitments in wider forums.
• Adopting lessons learned from retrospectives and experiments.
• Ensuring sound development discipline and code quality.
• Collaborating with the team, management, and other teams to develop a culture of continuous improvement (process and technical).
• Set and evaluate goals, conduct performance reviews, conduct regular 1-1 reviews, etc. and well as identifying skill gaps and training needs
• Lead the staffing strategy for team working with Engineering Director to meet wider company objectives while supporting Product Delivery.

Candidate Expertise Required

• 14+ years of overall experience in software engineering, with a strong foundation in building scalable systems and leading technical teams.
• 7+ years of technical leadership experience, managing software development teams and driving engineering excellence in fast-paced environments.
• Hands-on development experience with deep understanding of backend architecture and system design.
• Experience in driving & delivering technical initiatives in partnership with Product Owners and/or Senior Engineers.
• Experience providing insights and driving adoption of relevant emerging trends (e.g. pair programming, lightning talks, conferences, design sessions, etc.).
• Proven ability to work in a dynamic and fast paced environment comfortable with ambiguity and changing priorities.
• Great communication skills to work with the wider team and department.
• Experience coaching and mentoring team members and fostering a culture of learning and innovation within the team
• Constantly seek ways to improve the efficiency and effectiveness of the engineering teams
• Technology community involvement e.g. conferences, meetups, blogging, etc.
• Lead a culture of continuous improvement, agility, and resilience
• A positive attitude and commitment to delivering value to customers

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that's on the move.

We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self

We show up authentically, are self-aware and always strive to be better.

See it. Own it. Solve it.

We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.

Together We're Better

We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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