Problem Manager-Platform

5 days ago

Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Technical and Analytical Skills:

Strong root cause analysis and problem-solving capabilities.

Ability to analyze incident data and identify underlying causes.

Experience with IT service management tools, especially Cisco ServiceNow platform.

Understanding of ITIL problem management processes and best practices.

Understanding of Network Management Services and Operational support system.

Understanding of platform hardware architecture, for example: Hypervisior, Linux, Kernel, Kubernetes, Docker, VMware, vCenter, vSphere.

Understanding of platform software communication and services provided to client and customers.

Process of TAC cases, SR, RMA, if required for any related cases.

Cisco networking equipment knowledge.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

  • Problem Manager-Platform

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About The Role   Technical and AnalyticalSkills:- Strong root cause analysis and problem-solving capabilities. Ability to analyze incident data and identify underlying causes. Experience with IT service management tools, especially Cisco ServiceNow platform. Understanding of ITIL problem management processes and best practices. Understanding of Network...

  • Problem Manager-Platform

    4 days ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Problem Manager

    2 weeks ago

    Bengaluru, Karnataka, India Larsen & Toubro Infotech Ltd (LTI) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    IPC / ITIL / SLM / Process Consulting Problem Manager with Incident Management Process Description Major incident management process is used for effective and efficient handling of major incidents The process is responsible to accelerate major incident resolution and minimize the business impact Problem management process is responsible to manage the...

  • Problem Manager

    2 weeks ago

    Bengaluru, Karnataka, India LSEG (London Stock Exchange Group) Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role Description:The Problem Manager is responsible for identifying, analysing and driving the resolution of recurring incidents and underlying problems within LSEG.This role ensures a proactive approach to Problem Management, focusing on reducing business impact and preventing future incidents through effective root cause analysis and collaboration with...

  • Global Problem Manager

    1 week ago

    Bengaluru, Karnataka, India Chubb Group Full time

    Technical Lead About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and...

  • Global Problem Manager

    12 hours ago

    Bengaluru, Karnataka, India Chubb Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Senior Software Engineer About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive...

  • Problem Solver

    2 weeks ago

    Bengaluru, Karnataka, India Oak Titanium Full time ₹ 90,000 - ₹ 1,20,000 per year

    Company name:Oak TitaniumJob type:Fresher (in process of graduating MBA/2nd year MBA Master Student)Salary:$750-$1000 per month plus yearly bonusCompany DescriptionOak Titanium bridges the cybersecurity divide by making robust cybersecurity expertise accessible, practical, and effective for Small and Medium-sized Enterprises (SMEs). Our mission is to design...

  • Problem Change Management

    2 weeks ago

    Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To manage and contribute towards project delivery and solution design. Analyse new requirements and provide effort estimation Prepare, publish, agree and monitor the project activity and schedule. Perform change impact assessment, stakeholders management. Create future state design independently for the Model Based Solution with pre defined process...

  • Power Platform Manager

    2 weeks ago

    Bengaluru, Karnataka, India Talent Worx Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Summary: The Power Platform Manager will oversee the development and implementation ofMicrosoft Power Platform solutions to enhance business processes and drive innovation. This rolerequires a strong leader with extensive experience in Power Platform technologies and a provenability to manage and deliver complex projects.Key Responsibilities: Lead...

  • Product Manager – Platform

    11 hours ago

    Bengaluru, Karnataka, India Pibit Full time ₹ 8,00,000 - ₹ 16,00,000 per year

    Location: Bangalore - In OfficeDepartment: Product ManagementReports to: Senior Product ManagerAbout is a Y Combinator-backed, insurtech startup co-founded by IIT Roorkee alumni focused on transforming the underwriting landscape with Generative AI.Our SaaS solutions help insurance companies in the US make smarter, faster decisions by optimizing underwriting...