Technical Specialist-Cloud
2 days ago
Backup - Technical Specialist-Cloud & Infra Engg
Area(s) of responsibilityBackup L2
Exp 5 Years
Activities-
• Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents.
• Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
• Create and update technical documentation (server configuration, backup and recovery procedures, etc.)
• Prepare Weekly and monthly backup status reports
• Fundamental knowledge of Commvault, Networker Awamar.
• Through understanding of key Backup processes & their functionalities
• Architectural knowledge of Backup tools.
• Good understanding of Backup process flow (daemons).
• Hands on knowledge of supporting L2oper ational activities & troubleshooting on Backup technologies such as Commvault, Networker Avamar, Symantec,HP Data protector.
• Strong knowledge on Upgradation on Master/Media servers.
• Strong knowledge on Migration of data from one backup tool to another.
• Experience with Virtualization (Oracle VM or VMware), SAN and NAS technologies
• Database (SQL, RMAN, SAP, Exchange etc.) backup configuration, troubleshooting and restorations.
• Troubleshooting experience in backup & restore related issues
• Strong knowledge on Duplication, De-duplication, Replication and SLPs concept.
• Strong knowledge about virtualization (snapshot level) backups.
• Must be familiar with some of the module based backups like Oracle, SQL, Exchange, etc.
• Strong knowledge about Media Vaulting, archival backups.
• Strong knowledge about networking (Master-Media-Client) communication
• Strong knowledge about Backup Provisioning/De-Provisioning as per user requirements
• Sound knowledge & understanding about various backup technologies around virtualised platforms.
• Good understanding of various tape library hardware & components
• Willingness to work in a 24x7 global work environment.
• Good verbal and written communication.
• Good understanding on ITIL process.
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