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Human Resources Business Partner – Lead Analyst
INTRODUCTION TO EVERNORTH
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group's existing presence in India.
About Evernorth health Services
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.
About Cigna:
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.
Position Overview
This role will report to the HIH HRBP Senior Manager and will play a pivotal role within a high-performing HR function.
This role will provide partnership to front line managers and employees to execute/ implement HR strategy and goals.
Job Overview
As part of this role, candidate will execute HR strategies, be a point a contact and represent HR supporting managers & employee on HR processes, policies and guidelines, foster positive and engaging work environment for employees. This role requires understanding of HR frameworks like performance management, talent management, employee relations, employee engagement etc.
Responsibilities
- Partner and extend support to front line managers and employees for a business unit size 500 to 750
- Extend support in implementing people priorities.
- Action on employee engagement activities like ongoing support to front line managers & employee, conduct employee 1-1 pulse connect, addressing queries /provide guidance on HR policies & processes.
- Work with employee resource network groups teams representing HR to execute engagement activities like Fun at Work, DE&I, Fun & Arts, CSR etc.
- Liaise with HR COEs in executing seasonal activities like Performance Reviews, Annual compensation planning, Talent planning
- Support business in terms of orienting, educating, managers on HR frameworks like performance management, talent planning etc.
- Execute retention plans along with the business to gauge early signs of employee attrition and draw actions appropriately
- Manage day to day support to employees and managers like timely response to situations which require HRBP attention, guiding/advising managers on people situations and effectively address the same
- Handle and resolve issues relating to employee relations by following the required governance/process
- Foster recognition culture by executing the Rewards and Recognition process and effective utilization of Rewards and Recognition platform
- Generate metrics/analytics to enable data driven people insights and action plans
Education:
Master's degree in the Human Resources, or a related field.
Experience:
5-8 years of experience in Human Resources function with minimum experience of 3 years in HR Business partner role. Healthcare industry background is preferred
Skills:
- Strong interpersonal skills.
- Strong and effective verbal and written communication skills
- Understanding of HR COE functions like L&D, Talent acquisition, HR Operations etc.
- Ability to build relationships and work with various stakeholders.
- Ability to support the projects/initiatives within HR or represent HR in Organization level projects.
- Business Acumen: Display understanding of the business groups goals and challenges
- Experience in executing HR Projects, supported HR frameworks like performance management, employee engagement etc.
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
