Technical Quality Assurance Specialist

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description
Position Summary:
Assist in monitoring and inspecting final initiatives and processes to ensure they meet global quality and brand standards. Help find opportunities to improve QA processes for speed testing, enhance test coverage, and catch issues earlier. Offer constructive feedback to colleagues to develop continuous improvement of departmental objectives. Help coordinate and expedite the resolution of issues as they occur in a timely manner.

Key Responsibilities

• Monitor and Inspect Processes: Regularly review and validate final marketing initiatives and assets across print and digital channels (web, email, social, digital ads) to ensure compliance with global quality, brand, and consistency standards. Supervise live campaigns and flag any post-launch discrepancies or issues. Ensure all content meets expectations of final asset.
• Feedback and Reporting: Provide clear feedback to peers to facilitate continuous process improvement within the department. Document and report QA findings clearly with detailed screenshots and issue descriptions to original authors.
• Content Quality Assurance: Check for spelling, grammar, formatting, and template accuracy across all deliverables. Perform functional testing on interactive digital assets (landing pages, forms, banners, etc.).
• Partnership: Work closely with development, project management, and other relevant teams to ensure alignment on quality goals and standards.
• Continuous Learning: Stay updated with the latest industry trends, tools, and technologies in quality assurance and testing.
• Testing Tools and Solutions: Use a range of quality testing tools to guarantee deliverables meet high-quality standards, align with requirements, and offer a professional experience for internal collaborators and external customers.
• Website & Digital Support: Provide support for defects within in-house web platforms and related environments, including clear documentation and assistance during support blocking issues. Collaborate with cross-functional teams to communicate issues and contribute to potential resolutions when possible.
• Monitor, identify and fix broken links through Site Improve or similar toolset.
• Audit marketing websites for quality including flagging expired or out-of-date content and notifying content or related team.

Minimum Requirements/Qualifications

• Proven ability to run and prioritize multiple projects concurrently, ensuring steady progress, on-time delivery, and alignment with internal client expectations and budgets.
• Highly developed sense of urgency and dedication to customer happiness.
• Excellent written and verbal communication skills.
• Strong interpersonal, communication, and problem-solving skills.
• Experience or knowledge with Adobe Workfront, and Adobe Experience Manager (AEM).
• Ability to build positive relationships across multiple layers in the organization.
• Basic knowledge of HTML and CSS, and web hierarchy.
• Experience using quality assurance testing tools like cross-browser testing, web crawlers for broken link analysis, etc.
• Continuous improvement demeanor.

Other Job Requirements

• Enforce to OHS policies and procedures and ensure a safe andbalanced workplace environment.
• Bachelor's degree (or higher) in a relevant field of Computer Science, Information Technology, Quality Assurance, or other related technical fields.
• 3-5 years' experience in Marketing and/or Communications or Systems Quality Environment.
• Must be able to work Eastern Time Zone hours while being located in Bangalore, India.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.