Associate Patching Analyst

About Us (Ensono): 

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With certified experts in AWS, Azure, and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating – doing more with less while remaining secure. And that's just the beginning. 

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Description

Associate Patch Analyst with knowledge in tools like Ivanti, SCCM, Azure update manager and AWS basics

Project Description

We need a Associate Patch Analyst Engineer expertise Ivanti, SCCM, Azure update manager to add to the existing team for patch management. This person will be working on multiple client-patch planning and execution on monthly basis in our datacenter spread across US, UK and Europe. The Associate Patch Analyst Engineer with Ivanti Shavlik should have 3 to 5 years of patching experience with various third-party patch management tools and know how to implement and run the program. Should be ready for working in 24x7 rotational shifts.

Responsibilities include: 

• Delivering a standard approach to Windows security patch management.
• Shall review, coordinate, and deploy monthly security patches for client and server environments (Microsoft OS)
• Pro-actively log incidents and changes (with CAB representation) to carry out remedial work or repeat deployments (coordinate remediation activities)
• Deploying applications via Ivanti, Azure and AWS including monitoring, troubleshooting failed deployments and reporting
• Research the latest information technology (IT) security bulletins for Microsoft products and 3rd party applications.
• Working closely with other technical and non-technical teams to coordinate changes and any emergency patching work that is required
• Analyze and remediate findings from vulnerability and patching scans using the appropriate tools and resources
• Analyze the risk posed from specific vulnerabilities/threats to create the appropriate treatment plan for remediation and progress
• Perform assurance/health checks on compliance and configuration
• Share communications - translate complex matters for various stakeholders and respond to the latest threats/risks (includes the creation of compliance reporting with running commentary on gaps in compliance and progress along with stakeholder management)
• Monitoring and reporting of security patches and software deployments and remediation tracking
• Assist in ensuring that procedures and reporting are documented and known to the appropriate stakeholders, that includes,
• Compliance reporting
• Patch procedures are standard across teams
• Procedures for identifying assets in scope are standard and fit for purposes.
• Owning patch issues specific to customers when they occur and giving regular, credible and contextualized progress updates
• Assist in the vital creation and adherence of Master Patch Records which aid stakeholders in clearly understanding patch scope and approved products, roles and responsibilities and patch frequency of applications on a given estate
• Investigation and post incident assessment of and response to high impact vulnerabilities and malware/virus outbreaks – liaising with appropriate teams
• OS hardening (Patch configuration) and security recommendations

Desired Candidate Profile

• Broad technical background / understanding with experience in patch and deployment, specifically Microsoft security patching
• Shall be experienced in supporting/administrating Windows operating systems, Ivanti, Azure and AWS (Including Creating Groups and deploying patching), and associated troubleshooting
• Ability to work effectively as part of a team
• Pro-active in finding solutions to problems and improvements to the service we provide
• Experienced in security/patch compliance investigations
• Experience in generating management compliance reporting
• Ability to influence stakeholders on good security practice
• Required experience or knowledge of patching tools such as (In order of importance)
• Experience or knowledge of Windows Server OS, VMware technology, Basic of Database ( SQL , Oracle ) Active Directory, Domain Controller, Group Policy and Systems Admin/Configuration in the context of good security practice and hardening
• Adherence to associated ITIL disciplines (Change, Release, Incident and Problem management)
• Acting at times as a point of contact for release management deployment schedules
• Knowledge in Power Shell Scripting
• Knowledge in managing virtual environment(VMware, vSphere)

ESSENTIAL SKILLS

• Sound knowledge of Security updates and Vulnerabilities of windows and non-windows operating systems
• Sound knowledge of windows/non windows operating systems components, client/server, Networking and Internet fundamentals.
• Ability to write scripts using PowerShell/script for automation of tasks
• Strong verbal and written communication and ability to work with minimal levels of supervision
• Willingness to work in a job that involves 24/7 operations - rotational basis