Senior Delivery Manager
1 week ago
Responsibilities:
Position Purpose:
Plan, manage and deliver projects/initiatives as per business objectives. Lead large/multiple engineering teams, including IT, operations and business domain to deliver value to the business.
Essential Functions
% of Time Spent
Delivery Management
Planning and estimation, scheduling, task allocation, monitoring & control, reviews
Collaborate across functional areas to define, prioritize and ensure implementation of specific innovations to improve technical functionality in support of business needs, efficiencies and revenue.
Build engineering culture principles within the team. Demonstrate complete understanding & ownership of the product. Enable and facilitate adoption of required skills based on the product needs for self and team. Create forums or gather data for team to gain customer perspective.
Relationship Management and Partner Satisfaction
Establish and continually improve project management and execution processes including Risk Management, communication, defect management & prevention
Status reporting, metrics generation & analysis
40
Technology and Domain
Provide domain and technical leadership, Knowledge Management
Continual technology learner and seeking to improve themselves. Be curious about new technology possibilities and act to explore them.
Improve product by understanding data patterns and integrations with other systems within the portfolio
Consistently influence business & technology decision-making for a project/service
30
People Management
Staffing, onboarding, Skill building, Back-up Planning
Employee Satisfaction
Mentoring and coaching team members
Handling appraisals and feedback
Contribute towards HCP with program leaders
20
Contribution to organizational activities
- Contribute to organizational initiatives and activities that would benefit from knowledge/skills possessed by the individual as well as help the individual grow in terms of area of influence & potential partnership needed beyond the business unit.
10
Dimensions:
Will usually have 8-20 direct reports and will be responsible for their personnel management
Can handle projects where various types of skill sets (technology) is used as well as distributed teams.
Reporting Relationship:
This position reports to: Program Manager (Principal Consultant)
Direct Reports: Consultants, Associate Consultants, Analysts and Trainees
Qualifications:
Know-How/Skill Sets:
Education: Graduate – Bachelor's degree (any stream).
Experience: years of IT experience with 3 to 4 years in delivery management is recommended.
Skills:
- Proven experience as an IT professional. Ability to obtain certification(s) in an IT related field is a plus.
- Basic knowledge of insurance and financial services products preferred. Knowledge of business unit applications preferred.
- Advanced planning, organizational, problem-solving, analytical, decision-making and communication skills required.
- Proficiency with database applications, knowledge of Java, J2EE, Springboot, microservices, distributed and/or web programming language, cloud, DevOps, modern engineering techniques
- Strong leadership and presentation skills required. Must be able to maintain a high degree of accuracy and confidentiality.
- Must have the desire to learn new technology and continuously grow.
- Ability to work on cross-functional teams and collaborate with both It and non-IT partners. Some travel may be required, including overnight stays. May be required to provide on-call support.
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