
ServiceNow Business Analyst
2 days ago
We are seeking a detail-oriented and results-driven ServiceNow Business Analyst to support our digital transformation and IT service management initiatives. You will work closely with stakeholders to gather requirements, analyze business processes, and ensure successful implementation and enhancement of the ServiceNow platform.
Roles and Responsibilities
Key Responsibilities:
- Collaborate with stakeholders to understand business needs and translate them into functional requirements for ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM).
- Document business processes, workflows, use cases, and user stories.
- Work with ServiceNow developers and technical teams to design and deliver effective solutions.
- Conduct gap analysis between current and future state processes.
- Support user acceptance testing (UAT) and change management activities.
- Maintain a backlog of enhancements, defects, and improvements for the ServiceNow platform.
- Create and manage ServiceNow reports, dashboards, and performance analytics.
- Ensure the ServiceNow implementation aligns with ITIL best practices.
- Act as a liaison between business units and technical teams to ensure successful delivery of solutions.
Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Strong understanding of ITSM processes and frameworks (e.g., ITIL).
- Experience with at least one ServiceNow module (e.g., Incident, Change, Problem, Request).
- Excellent communication, facilitation, and documentation skills.
- Proficiency in tools such as JIRA, Confluence, Microsoft Office, Visio, etc.
- ServiceNow Certified System Administrator or ITIL certification is a plus.
Preferred Skills:
- Experience with Agile/Scrum methodologies.
- Knowledge of integrations between ServiceNow and third-party systems.
- Familiarity with HR, Facilities, or Customer Service modules in ServiceNow.
-
Business Analyst – Procurement in Faridabad
2 weeks ago
Faridabad, Haryana, India Seven Procure Full time ₹ 1,50,000 - ₹ 2,00,000 per yearAs a business analyst - procurement at Seven Procure, you will play a vital role in optimizing our procurement processes and driving cost savings. We are seeking a savvy individual with expertise in effective communication, MS Excel, procurement, negotiation, and data analysis to join our dynamic team.Key ResponsibilitiesSupport the procurement team in data...
-
Business Analyst
2 days ago
Faridabad, Haryana, India Extension Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCollaborate with stakeholders to gather & document business requirements.Support product demonstration, implementation & testing.Facilitate communication between business and technical teams.Proficiency in tools such as Excel and Powerpoint.
-
Senior Data Analyst
2 weeks ago
Faridabad, Haryana, India Dreamer Infotech Full time ₹ 5,00,000 - ₹ 12,00,000 per year**Job Title: Senior Data Analyst & Data Analytics TrainerLocation: Faridabad (On-site)Employment Type: Full-timeCompany DescriptionDreamer Infotech is committed to providing high-quality education and training in technology. With a team of experienced instructors, we offer a wide range of courses—from beginner levels to advanced certifications. Our mission...
-
SQL Developer
2 days ago
Faridabad, Haryana, India Hex Business Innovations Full time ₹ 1,20,000 - ₹ 1,80,000 per yearDesign, develop, and maintain SQL queries, stored procedures, triggers, and functions.Optimize database performance through tuning queries and indexing strategies.Collaborate with software developers, business analysts, and IT teams to support application development and data integration.Create and maintain technical documentation related to database...
-
Procurement Analyst
4 days ago
Faridabad, Haryana, India Seven Procure Full time ₹ 3,00,000 - ₹ 9,00,000 per year**Attention Job Seeker Only for Freshers Are you a recent graduate with a passion for procurement and a hunger to learn? We're excited to offer a fantastic opportunity for a Procurement Analyst at Seven Procure. This role is designed to help you develop the skills and expertise you need to excel in the world of procurement.Key Responsibilities:Support...
-
Data Analyst- Salesforce
5 hours ago
Faridabad, Haryana, India Symbiosis Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearData Analysis: Analyze large datasets to extract meaningful insights and trends. Develop and implement statistical models and algorithms for data analysis.Dashboard Development: Design and create interactive dashboards and reports using visualization tools (e.g., QlikSense Tableau, Power BI) to present data-driven insights. Collaborate with stakeholders to...
-
Analyst, Business Process
9 hours ago
Faridabad, Haryana, India Whirlpool Corporation Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRequisition ID: 68859ABOUT WHIRLPOOL CORPORATIONWhirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including...
-
Senior Quality Analyst
6 days ago
Faridabad, Haryana, India Srijan: Now Material Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout US:-We turn customer challenges into growth opportunities.Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.We use deep human insights, design innovation and data to create experiences...
-
Data Analyst
9 hours ago
Faridabad, Haryana, India Sterling Tools (STL) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCollecting data from various sourcesStreamlining data collection methods to create automated and easy-to-use routinesDesigning databases and data systemsMaintaining databases and data systems by addressing errors and monitoring performanceAnalyzing collected data and putting it into a format that others can easily interpretInterpreting...
-
Support Executive
2 days ago
Faridabad, Haryana, India Rite Infotech Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearKey Responsibilities :Provide Level 2/3 support for .NET-based applications across various business units. Monitor application performance, availability, and stability.Troubleshoot and resolve issues related to application functionality, data integrity, and integration with other systems.Respond to support tickets and service requests in a timely manner,...