09 - Senior Specialist, IT Infrastructure 1

Req ID:

Remote Position: Hybrid

Region: Asia 

Country: India 

State/Province: Chennai 

City:  Guindy, Chennai 

The Senior Specialist, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

• Administration & Configuration: Configuration, administration, and maintenance of the Google Workspace (Gmail, Drive, Meet, Calendar, Docs, etc.) and related third-party integrations including Mobile device management and MFA support. This also includes managing and maintaining TrendMicro SMTP appliances and other internal SMTP mail application servers. Support internal applications required for business use. 

• Security & Compliance: Enforce security policies in accordance with the security team, implement changes including access controls, data loss prevention (DLP), and multi-factor authentication (MFA). Ensure compliance with organizational policies and data protection regulations.

• User & Access Management: Organize users into OUs based on department, location, or function to simplify the application of roles and policies. Ensuring users have permissions necessary for their job functions. Enforcing strong security measures like 2-Step Verification (2SV). Restricting external data sharing by default and using organizational units (OUs) to apply granular, context-aware access policies.  

• Troubleshooting & Support: Serve as the primary escalation point for complex technical issues related to Google Workspace. Proactively monitor system performance and health, resolving issues swiftly to minimize disruption. Work actively with Google enterprise support to resolve issues related to Google workspace core services or end user issues. 

• Documentation & Training: Create and maintain comprehensive documentation of all configurations, processes, and security standards. Provide technical guidance and training to end-users and various IT staff located globally.

• Strategic Collaboration: Work together with IT leadership and other business teams (HR, Legal, etc.) to translate business requirements into effective technical solutions and drive continuous improvement initiatives.

Technical Knowledge: Deep understanding of Google Workspace core services, the Google Admin Console, email systems/protocols (SMTP, DMARC, etc.), and ticketing tools like ServiceNow.

Security Expertise: Proven experience implementing and managing security best practices within a cloud environment.

Problem-Solving: Strong analytical and problem-solving skills with a structured approach to diagnosing and resolving complex technical issues.

Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical end users and senior leadership. 

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Comfortable to work in 24*7 rotational shifts.

• Experience: 10+ years of demonstrable experience administering a large-scale, production Google Workspace environment. 

• Bachelor's Degree or consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.