senior tourist visa counsellor

5 days ago


Chandigarh, Chandigarh, India Star Overseas & Co. Full time ₹ 18,00,000 - ₹ 36,00,000 per year
  • Provide expert consultation to clients on tourist visa requirements, documentation, and procedures for multiple destinations.
  • Evaluate client profiles and determine visa eligibility based on current immigration and embassy guidelines.
  • Prepare, review, and verify visa application forms and supporting documents for accuracy and completeness.
  • Coordinate with embassies, consulates, and VFS centers to track applications and resolve processing issues.
  • Stay updated on changes in visa rules, embassy updates, and travel advisories to ensure accurate guidance.
  • Supervise and mentor junior visa counsellors, ensuring high-quality service delivery and adherence to company policies.
  • Maintain strong communication with clients throughout the process, providing timely updates and ensuring customer satisfaction.
  • Handle complex or escalated visa cases with professionalism and attention to detail.
  • Promote company services, packages, and travel insurance options to clients.
  • Maintain and update visa records, reports, and performance metrics regularly.

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Work Location: In person



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