Senior Associate

Key Responsibilities : General and Task Management

Manage all quality-related issues within the manufacturing team (e.g. internal,

supplier, customer and customer warranty)

Identify root cause and instigate permanent corrective actions for product

quality issues

Work with internal and external stakeholders to resolve quality issues that arise

as quickly and efficiently as possible to prevent compromising quality and

safety standards

Carry out product and process auditing

Ensure control plans and associated documentation are implemented

effectively and maintained

Monitor and report on quality-related key performance indicators including

scrap monitoring, rework levels, parts per million (PPM) figures

Stop production in the event of manufacture of unacceptable goods/processes

Ensure compliance and assist with adherence to the Quality Management

system (ISO9001)

Write product test procedures

Undertake special projects as required

Assist with training of quality awareness

Report on Key Performance Indicators (KPIs) in order to adhere to process

and prevent occurrence of any non-conformity relating to product, process or

system

Assist with first off sample approvals

Promote the use of customer preferred techniques for continuous improvement

such as Six-Sigma, Poka-Yoke (Error Proofing) etc.

Participate in cross-functional teams in the development of new products or

changes related to current products in meeting customer requirements

Participate in the development and refinement of Design and Process FMEAs

(Failure Mode and Effects Analysis)

Manage the Supplier Key Performance Indicators (KPIs)

Manage and coordinate customer PPM (Parts per Million), supplier PPM,

supplier problem solving on time, cost recovery and supplier warranty

indicators

Lead quality audits

Keep up with current and developing manufacturing and engineering trends

that concern product quality

Undertake special projects as required

Contribute to continuous improvement activities

Quality control of work by appropriate reviews

Support and lead process improvement activities

Write reports and present progress at project meetings and to stakeholders

Achieve goals within budget

Conduct benchmarking studies to determine best practices/designs and future

trends

Plan projects or subtasks so they may be tracked and presented

Attend various meetings and action/communicate instructions

Produce written reports and make presentations

Undertake continuous training and development

Perform root cause analysis and resolve problems

Independently determine approach and assigned tasks

• People Management :

Lead and/or support groups of technicians and engineers

Provide guidance to other team members

Train both team and broader organization members

• Relationship Management :

Support regular inspection meetings with representatives from appropriate

departments to establish an action plan for improving build quality

Communicate efficiently throughout the shop floor and with own and

customers management

Liaise and communicate with other departments, customers, suppliers and

other service providers

• Qualification and experience :

Btech manufacturing/engineering degree preferred with minimum 2 years

experience.

Previous experience in a high volume manufacturing environment, preferably

automotive.

Experience of working in Quality Assurance Six Sigma/Lean Manufacturing

skills.

Experience of dealing with customers and suppliers.