811-CEC Officer

10 hours ago

Thāne, Maharashtra, India Kotak Life Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Digital Outbound Officer

Department-Retail Liabilities | Digital Banking

Position Grade-M1

  • Assisting in resolving customer queries.
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Providing information to customers.
  • Monitoring sales performance.
  • Closing sales deals.
  • Keeping a record of calls and relevant details.
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make sales or recommendations for products or services that may better suit customer needs

  • Adhere to all company policies and procedures

  • Graduate with decent English communication.

  • Candidate should have a pleasing personality and should be presentable.
  • Should be dedicated and display integrity.
  • Willingness to learn with an attitude of continuous improvement.
  • Willing to work in rotating shifts

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