Operations- Process Manager

4 days ago

Gurgaon, Haryana, India 30 Sundays Full time ₹ 4,00,000 - ₹ 6,00,000 per year

About 30 Sundays

At
30 Sundays
, we believe travel should be seamless, inspiring, and unforgettable. We craft unique travel experiences for our clients, and behind every smooth journey is a team that ensures flawless execution. We're looking for an
Operations – Process Manager
who thrives on structure, precision, and continuous improvement.

Location
:- Gurgaon Sector 44

Budget
:- 5-7 LPA

Role Overview:

The
Operations – Process Manager
will be responsible for overseeing daily operational workflows, ensuring process efficiency, data accuracy, and compliance across all travel operations. You'll design and optimize SOPs, monitor performance metrics, and work cross-functionally with internal teams and external partners to deliver operational excellence.

Key Responsibilities:

  • Maintain and update MIS reports
    with 100% data accuracy, tracking key performance metrics such as TAT, error rates, and process adherence for management reviews.
  • Perform detailed data entry, validation, and reconciliation
    of bookings, invoices, and vendor transactions to ensure error-free reporting and financial accuracy.
  • Identify process gaps and implement SOPs
    to improve efficiency, reduce manual errors, and enhance overall operational control.
  • Manage and monitor daily operational workflows across booking, vendor coordination, and travel fulfillment to ensure seamless execution and timely delivery.
  • Collaborate with cross-functional teams
    (sales, finance, customer service) to streamline operations, resolve bottlenecks, and ensure compliance with quality standards.

Required Skills & Qualifications:

  • Bachelor's degree
    (MBA or operations specialization preferred).
  • 0-3 years of experience in
    operations, process excellence, or quality assurance
    —preferably within the travel or hospitality domain.
  • Strong
    analytical and problem-solving
    skills; ability to interpret data and drive actionable insights.
  • Exceptional
    attention to detail
    and
    accuracy
    in managing operational processes.
  • Proficiency with tools like
    MS Excel, CRM systems, and process tracking dashboards.
  • Excellent communication and stakeholder management skills.

What You'll Love About Working at 30 Sundays

  • Be part of a growing travel brand that values innovation and excellence.
  • Work in a collaborative, fast-paced environment with opportunities to build and refine operational systems from the ground up.
  • Competitive compensation and growth opportunities within the travel-tech ecosystem.

  • Tech Process Team Lead

    4 days ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Tech Process Team Lead

    2 days ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Tech Process Senior Associate

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Email Campaign Builder, you will serve as a vital member of moving a program from conception to...

  • Tech Process Senior Associate

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usEmail HTML Developer is in the center of email campaign development, turning the creative files into an...

  • Process Manager

    2 days ago

    Gurgaon, Haryana, India 0bb2bb6f-728b-4091-a2dd-5860c28b448e Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob Title:FCC Operational Excellence – Delivery SupportDesignation: Process ManagerLocation:GurgaonWork Mode:Hybrid ( Minimum 60% in Office )Shift:10 am – 7 pm , 11 am – 8 pm , 12 pm – 9 pm & 1 pm – 10 pmJob Overview:The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational...

  • Analytics & Insights Manager - Marketing Analytics

    2 weeks ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs an Analytics & Insights Manager, you will drive measurement and analysis that support marketing...

  • Process Associate

    1 week ago

    Gurgaon, Haryana, India ARS Process Solutions And Consultants Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Classify medical data.Verify data accuracy.Create and manage spreadsheets.Maintain up-to-date ,error-free records.Communicate effectively.Rotational Shits - 5 Working DaysEnsure confidentiality and strictly adhere to data protection policies.

  • Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India Morepen Laboratories Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Title: Operations ManagerLocation- GurugramType- Full Time / On SiteKey ResponsibilitiesDesign and implement operational strategies to enhance efficiency and drive growth.Monitor performance via data analytics and report on operational health (KPIs, quality, timelines, budgets)Handle process improvement, risk mitigation, and customer satisfactionManage daily...

  • Operations Manager

    1 week ago

    Gurgaon, Haryana, India LMDmax Corp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLMDmax Corp is a leading provider of comprehensive last-mile delivery solutions, specializing in Fleet Management, Hiring & Onboarding, Performance & Coaching, and Payroll & Compliance services. Headquartered in New Jersey, the company supports last-mile delivery businesses by offering advanced technology platforms to optimize operations,...

  • Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India KollegeApply Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Operations Manager – Lead Generation & DeliveryLocation : GurugramRole Overview:The Operations Manager will play a crucial role in managing end-to-end delivery operations with partner colleges and actively generating and nurturing leads that convert into admissions and applications. This role requires coordination among the sales, marketing, and...