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Product Manager
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Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we've delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.
More About Us
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 1.5 million parcels every day.
- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.
- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.
- Raised more than US$500 million over five rounds.
We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company.
Job Purpose
- As a Product Manager, you will own and drive execution of a specific product area (Customer Experience or Operations) within Ninja Mart. You will translate business goals into actionable roadmaps, collaborate closely with design, engineering, and business stakeholders, and deliver features that solve real user problems while supporting overall company objectives. Success in this role means creating products that are adopted by users and stakeholders, balancing business value, technical feasibility, and speed of execution.
Responsibilities
- Define, prioritize, and maintain the product roadmap, ensuring alignment with business goals and measurable outcomes.
- Work with engineering and design teams to write clear requirements, scope features, and ensure timely, high-quality delivery.
- Collaborate with cross-functional stakeholders to align priorities, manage expectations, and act as the voice of the customer.
- Conduct user research, gather feedback, and analyze product usage to iterate quickly and improve product experience.
- Define success metrics for features, monitor performance post-launch, and drive continuous improvement of product KPIs.
Requirements
- 3–6 years of product management experience, preferably in a tech or platform company.
- Proven ability to own a product end-to-end, from ideation to delivery, in an Agile environment.
- Strong analytical, problem-solving, and communication skills.
- Customer-first mindset with strong ownership and accountability for outcomes.
- Comfortable operating in ambiguity, adaptable, and eager to learn and grow.
Please apply only if you have relevant experience with the technologies and experience mentioned above.
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