
Salesforce Salescloud QA
3 days ago
Job location: Gurugram
WFO: 5 Days a week
Job position : Full time
Job Title: Salesforce Manual QA Engineer (SFSC)
Notice period: we are looking for immediate to 1 week Np.
Job Summary:
We are looking for a skilled Salesforce Manual QA Engineer to ensure the quality and reliability of our Salesforce implementations. The ideal candidate will have hands-on experience in manual testing within Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. You will work closely with cross-functional teams to validate features, identify bugs, and ensure seamless user experiences.
Key Responsibilities:
- Analyze and understand Salesforce system requirements and business processes.
- Design and execute detailed manual test cases for Salesforce applications.
- Perform functional, regression, integration, and user acceptance testing (UAT).
- Validate data migration processes and ensure data integrity.
- Test Experience Cloud interfaces for usability, navigation, and security.
- Identify, document, and track defects using tools like JIRA or TestRail.
- Collaborate with developers and stakeholders to resolve issues and verify fixes.
- Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
- Provide regular status updates and test reports to project stakeholders.
- Ensure compliance with QA standards and best practices.
Required Qualifications:
- Bachelors degree in computer science, Information Technology, or related field.
- 3+ years of experience in manual QA testing, specifically within Salesforce environments.
- Strong understanding of Salesforce features, including Sales Cloud, Service Cloud, and Experience Cloud.
- Experience in testing data migration and user interfaces.
- Familiarity with validation rules, flows, process builders, and Lightning components.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration abilities.
Preferred Skills:
- Experience with test management tools (e.g., JIRA, Zephyr).
- Knowledge of SQL for backend data validation.
- Salesforce certifications (e.g., Administrator, Platform App Builder) are a plus.
- Exposure to API testing and ETL tools like MuleSoft or Informatica is beneficial
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