Sr Sales Operations Analyst

21 hours ago


Hyderabad, Telangana, India ServiceNow Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Aligned to specific customer accounts, the Sales Operations Specialist will support the opportunity, quoting, contracting, and forecasting process
  • Point of contact for managing customer & field support issues for new commercial models
  • Monitors customer entitlement and usage data regularly to identify any discrepancies or potential overages
  • Work with IT, pricing operations, and compliance to identify & fix any entitlement or usage data issues
  • Send monthly entitlement and usage reports to customer and account executives
  • Analyze and review current customer licensing, products and usage and identify new revenue opportunities
  • Support customer renewals in migrating to new commercial models
  • Work closely with compliance on existing subscription usage data and to onboard customers
  • Ensure Quotes and Order Forms for accuracy and completeness.
  • Ensure all Orders are approved within pricing and discount policies.
  • Interface to Deals Desk, Finance, Legal, and Use verification as needed (i.e. revenue recognition & special T&Cs)
  • Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
  • Support sales organization's requirement for Customer licensing compliance

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 4+ years of proven experience of Sales Operations in a software sales organization
  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with a CRM system
  • Has been in a role supporting Sales Reps and Sales Territories
  • Strong listening, analytic and organizational skills
  • Ability to prioritize to meet business needs
  • Effective communicator, both written and verbal
  • Team Player with positive attitude ready to work in a fast-paced environment
  • Results Driven

JV20

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.



  • Hyderabad, Telangana, India Franklin Templeton Investments Full time

    Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families family offices endowments foundations and institutions Unlike other...


  • Hyderabad, Telangana, India Franklin Templeton Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other...


  • Hyderabad, Telangana, India Franklin Templeton Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other...


  • Hyderabad, Telangana, India Nextracker Inc. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job DescriptionSales Operations Analyst__________________________________________________________________At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power...


  • Hyderabad, Telangana, India NEXTracker Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:Sales Operations Analyst__________________________________________________________________At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power...

  • Sr. Analyst

    15 hours ago


    Hyderabad, Telangana, India G-Rank - Digital Marketing Partner Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Sr. AnalystJob summary:As a Sr. Analyst, you would be responsible for handling paid marketing campaigns across various search engine channels & social media platforms. She/he should be able to executing marketing strategies, troubleshoot, optimize & scaling up campaigns to increase the online presence and achieve the business objectivesJob...


  • Hyderabad, Telangana, India Nextracker Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:Sales Operations Analyst__________________________________________________________________At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power...


  • Hyderabad, Telangana, India Blue Dart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SR Operations Executive/Sr Ex Operations (PUD)Job TitleOperations Executive/Sr Ex - OperationsFunctionRegional BusinessReporting toPUD / Distribution Center HeadPurposeResponsible for ensuring timely pickup of Surface and Apex shipments from the customers and connecting them onto the network as per the set cut offsKey...


  • Hyderabad, Telangana, India ServiceNow Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • Hyderabad, Telangana, India Icims Full time US$ 87,654 - US$ 1,23,456 per year

    OverviewWe are looking for a results-driven Sales Operations Analyst to support end-to-end sales operations across the full Go-To-Market (GTM) lifecycle. This role will work closely with U.S.-based stakeholders, providing operational support, data insights, and process improvements to help drive revenue growth, pipeline health, and execution efficiency....