WALK-IN: Senior Associate/ Lead Associate- Collections, Cash App

6 days ago

Pune, Maharashtra, India WNS Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Manage end-to-end B2B collections for US clients/accounts.
  • Monitor and follow up on outstanding invoices, ensuring timely collection and resolution of overdue payments.
  • Perform cash application activities including matching incoming payments with invoices in SAP.
  • Investigate and resolve payment discrepancies, short payments, and disputes in coordination with internal teams and clients.
  • Conduct account reconciliation to ensure accuracy and completeness of client accounts.
  • Collaborate closely with sales, customer service, and finance teams to facilitate dispute resolution and account clearing.
  • Generate and analyze aging reports, and track collection KPIs.
  • Maintain accurate records of customer communication and collection activities.

Preferred candidate profile

  • 2-6 years of experience in B2B collections, cash application, and dispute management.
  • Strong knowledge of SAP ERP for cash application and reconciliation processes.
  • Familiarity with US accounting standards and collections practices.
  • Excellent communication skills (written and verbal).
  • Analytical mindset with attention to detail and problem-solving ability.

  • Ability to work in US shift timings.

  • Immediate joiners or those with a notice period of 30 days or less.

  • Prior experience in shared services, global finance operations, or a multinational environment is a plus.
  • Proven track record of improving DSO and reducing overdue aging.

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