Operations Head for E-Commerce Agency- Amazon Agency

2 days ago

Greater Noida, Uttar Pradesh, India Sugar Blossoms Full time ₹ 7,20,000 - ₹ 28,80,000 per year

Job Description: Operations Head - Digital Commerce & Amazon Strategy

Reporting To: CEO

Experience: 6-10 years

About SW Cybernetics:

At SW Cybernetics, we are on a mission to power digital-first growth for brands through intelligent marketing, deep platform expertise, and data-backed strategy. We specialize in Amazon Growth Acceleration, D2C marketing, automation, and high-performance advertising.

Position Overview:

We are hiring a seasoned Operations Head who can bridge the gap between strategy and execution-someone with deep technical experience in Amazon platforms and digital commerce, and the ability to lead teams, interface with clients, and drive end-to-end delivery excellence.

Key Responsibilities:

Operational Leadership:

- Lead execution of client deliverables across Amazon & eCommerce projects. - Build SOPs, delivery frameworks, and automation workflows.

- Manage internal teams: ads, creatives, content, analytics, tech, and accounts.

Amazon Strategy & Execution:

- Oversee Amazon client success - listings, PPC, A+ content, compliance. - Solve technical Seller Central/Vendor Central issues.

- Optimize Sponsored Ads (SP, SB, SD) with precision.

Client Management:

- Lead client communications and strategic reviews. - Translate client challenges into roadmaps.

  • Present business reviews and growth strategies.

Data & Technical Oversight:

- Analyze campaign data using Amazon Ads Console, Excel, and BI tools. - Collaborate on backend automation and API integrations.

- Leverage Helium 10, Brand Analytics, and SellerApp.

Who You Are:

- 6+ years in Amazon operations or eCommerce strategy.

- 2+ years managing cross-functional teams.

- Expert in Amazon platforms, client management, and analytics. - Strong communication and strategic problem-solving skills.

Bonus Skills:

- Experience with tools like Pacvue, Perpetua, DataHawk. - Familiarity with global Amazon marketplaces.

- Knowledge of Shopify, D2C funnels, automation tools.

Why SW Cybernetics:

- Join a high-growth, innovation-first digital company.

- Work with leading brands on real Amazon growth challenges. - Lead and shape the operations vision.

- Flexible working style and direct access to leadership.

Job Types: Full-time, Permanent

Pay: From ₹60,000.00 per month

Work Location: In person

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