Associate Specialist – Knowledge Management

11 hours ago

Mumbai, Maharashtra, India dss+ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Primary Responsibility:

dss+ is seeking an enterprising and outcome-focused Associate Specialist to join our Knowledge Management (KM) team within the Global Services Centre. The Associate Specialist will work closely with business leaders to identify knowledge gaps and recommend priorities for closing these gaps, thereby improving sales and project delivery efficiency with high quality. You will be accountable for driving outcomes and measuring the impact created, while adhering to existing KM governance processes. The KM Associate Specialist will also be responsible for fostering smarter collaboration and ensuring a streamlined knowledge flow.

You will:

  • Ensure that content on the intranet and KM portal is up to date and aligned with the business's Go-To-Market strategy

  • Leverage internal communication channels to support leaders in disseminating key knowledge updates across the firm

  • Take ownership of the quality of metadata tagging, content sanitisation, and discoverability of content relevant to the aligned business areas

  • Develop and present meaningful metrics to derive insights and adapt strategies that drive desired outcomes

  • Demonstrate adaptability in solving business problems and exhibit a consultative mindset to deliver effective KM solutions

  • Identify key knowledge sources within the business area, develop strategies to capture both tacit and explicit knowledge from subject matter experts (SMEs) and stakeholders, and ensure storage in appropriate formats and systems (e.g., databases, intranet, content management systems)

  • Facilitate knowledge-sharing initiatives and promote the use of tools (e.g., intranet platforms, forums) to encourage smooth knowledge exchange and sustained engagement across teams and departments

  • Oversee the creation and curation of high-quality, accurate content that aligns with organisational goals, in collaboration with SMEs

  • Ensure KM processes within the business area are efficient, effective, and contribute to improved operational performance

  • Act as the KM point of contact for the aligned business area, ensuring that its specific needs are addressed

  • Experience with customizing intranet pages using SharePoint Online is an advantage


Desired Skillsets:

  • 8-10 years of work experience with a minimum of 5 years of supporting KM initiatives for a specific Practice/Industry

  • Strong communication skills with an ability to flex your style based on different audiences

  • Self-motivated and biased towards efficiency and quality to achieve business outcomes within tight timelines

  • You are inquisitive to understand and solve business problems or research and troubleshoot technical problems

  • Excellent stakeholder expectations management skills to negotiate and influence as needed

  • Can work with ambiguity and develop streamlined work structure to deliver consistent quality results

  • Effective presentation skills and ability to articulate insights clearly to stakeholders

  • Experience in implementing solutions through SharePoint "out of the box" features, advanced customization, and integrate other technologies with SharePoint

  • Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously

  • Experience with project management and cross-functional collaboration

Location: PAN India

  • Associate Specialist – Knowledge Management

    14 hours ago

    Mumbai, Maharashtra, India dss+ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job description Primary Responsibility: dss+ is seeking an enterprising and outcome-focused Associate Specialist to join our Knowledge Management (KM) team within the Global Services Centre. The Associate Specialist will work closely with business leaders to identify knowledge gaps and recommend priorities for closing these gaps, thereby improving sales and...

  • Content and Communications Specialist

    1 week ago

    Mumbai, Maharashtra, India Associate Allied Chemical Pvt. Ltd. Full time ₹ 4,20,000 per year

    Associate Allied Chemicals is a distributor of fragrance and flavour and cosmetic ingredients. As we expand our presence, we are seeking a creative and strategic Content and Communications Specialist to join our team. This role is responsible for developing, editing, and managing high-quality content across multiple channels to support brand awareness,...

  • Associate Partner

    7 days ago

    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...

  • Associate, Credit IR

    5 days ago

    Mumbai, Maharashtra, India Ares Management Full time ₹ 1,20,000 - ₹ 1,30,000 per year

    Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

  • Associate/Specialist/Manager - Business Development

    1 week ago

    Mumbai, Maharashtra, India Franchise Brigade Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    - Immediate Joinee only Business Development Associate/Specialist/Manager 2+ years of Sales or Business development experience in Banking, Insurance, or finance sector. Manage key franchise accounts, recruiting dealers and agents Strategize client expansion and execute recruitment plans Collaborate with Digital Marketing Teams for lead generation ...

  • Associate Sales Manager

    2 weeks ago

    Mumbai, Maharashtra, India Taevas Life Sciences Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Associate Sales ManagerJob locations:MumbaiExperience:2-5 years (Experience in Pulmonology is mandate)Role Description:The Sales Specialist will be pivotal in driving product sales, engaging with healthcare professionals, and showcasing our products' value. This role demands good communication skills, the ability to deliver effective product demonstrations,...

  • Associate - Investment Specialist- Fixed Income

    1 week ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    You are a strategic thinker passionate about driving solutions in Investment Specialist for Global Fixed Income, Currency and Commodities (GFICC). You have found the right team.As an Investment Specialist Associate within our GFICC team in Asset Management, you will be responsible for supporting portfolio management desks, leveraging product and market...

  • Knowledge Management

    1 week ago

    Mumbai, Maharashtra, India Network FP Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:Knowledge Management- ContentCompany Name:Network FP Knowledge Solutions Pvt. Ltd. Location:LowerParel, Mumbai Mode of Working:Hybrid (Office / Home)Qualification:Graduate + CFP / QPFP/ CWM or any other comprehensive education in personal financeExperience:  preferably 3 + year's experience in the personal finance field.Company Overview:Network...

  • Manager / Specialist: Cloud Security

    2 weeks ago

    Mumbai, Maharashtra, India JSW Steel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description : Manager / Specialist: Cloud SecurityPosition Summary:We are seeking a skilled Cloud Security Specialist to join the Information Security team. The role will focus on securing JSW Group's cloud environments (public, private, and hybrid) and ensuring alignment with enterprise security policies, compliance mandates, and business objectives....

  • Associate Accounts Receivable Specialist

    3 days ago

    Mumbai, Maharashtra, India TraceLink, Inc. Full time ₹ 4,32,000 - ₹ 6,48,000 per year

    Company overview:TraceLink's software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.Founded in 2009 with the simple mission of protecting patients, today...