International Voice

2 weeks ago

Vizag, Andhra Pradesh, India Axis Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

International Customer Support (Voice Process)

Key Responsibilities:

  • Handle inbound and outbound calls with US customers regarding medical insurance queries
  • Deliver accurate information and excellent customer support
  • Resolve customer concerns professionally and promptly
  • Maintain productivity, quality, and compliance standards
  • Follow all company policies and security protocols

Eligibility Criteria:

  • Minimum 10+2 or Graduate qualification
  • Minimum 1 year experience in an International Voice Process is mandatory
  • Excellent verbal and written communication skills in English
  • Strong problem-solving skills with a customer-first attitude
  • Willingness to work night shifts and flexible hours
  • Relieving letter from previous employer is mandatory

Interview Process:

Mode: Virtual

Rounds:

  1. Test Round
  2. Final Round

Perks & Benefits:

  • Attractive salary and performance-based incentives
  • Transport facility for night shift employees
  • Professional work environment with growth opportunities
  • OT (Overtime) pay applicable Role & responsibilities

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