Service Specialist – Mainframe Modernization

The Service Specialist for Mainframe Modernization in Germany is a senior subject matter expert responsible for technical excellence, solution integrity, and asset development within the service line. This hands-on role supports high-impact client engagements, contributes to pre-sales and solution design, and ensures the regional adoption and evolution of service-specific delivery frameworks, tools, and best practices. The Service Specialist brings deep expertise in Legacy Modernization as well as Mainframe Modernization, serving as a trusted technical advisor to both clients and internal teams. This role is key to ensuring delivery quality, enabling service adoption, and evolving the technical maturity of the offering.

Job responsibilities

• Contribute technical leadership in solution shaping, proposals, and pursuit support.
• Validate delivery feasibility, architecture, tooling, and resourcing during pre-sales.
• Work with Solution Strategists, Service leads to ensure technical alignment with the offerings value proposition.
• Act as a bridge between delivery teams and global service development to improve service assets and positioning.
• Capture real-world challenges and innovations from engagements to shape the evolution of the offering.
• Stay current with emerging tools, methods, and trends relevant to the Mainframe Modernization domain.
• Mentor engineers, architects, and consultants within the service domain.
• Support training, onboarding, and hands-on skill development to deepen regional capability.
• Share knowledge through internal enablement sessions, demos, and thought leadership.
• Provide deep technical guidance across strategic Mainframe Modernization engagements.

Job qualifications

Technical Skills

• Mainframe technologies such as COBOL, JCL, CICS, Eztrieve, DB2 for z/OS, Assembler, PL/I, IMS, Rexx, GDGs, and VSAM, common utilities, schedulers.
• Balanced by experience in modern technologies [and mapping of mainframe paradigms tp] likeOO languages [java or c#], Document stores, distributed service architectures, streaming, awareness of cloud native architectures, IaC.
• Experience being a technical lead executing phase wise mainframe migration efforts from conception to delivery.
• Experience with 2-3 Rs to migrate mainframe workloads with 2-3 Rs.
• Engineering Rigor Strong grasp of software or platform design principles, architecture patterns, and toolchains.
• Advisory Communication Able to translate technical insight into business impact and actionable delivery decisions.
• Collaboration & Mentorship Experienced in guiding teams, mentoring peers, and supporting cross-functional initiatives.
• Solution Orientation Skilled at framing problems, proposing fit-for-purpose solutions, and adapting accelerators to client context.
• Asset Contribution Committed to building and improving the services reusable IP and delivery accelerators.
• Contribute to the development and refinement of service accelerators, reference architectures, and delivery playbooks.

Professional Skills

• 10+ years in software engineering, platform delivery, or technical consulting roles, Most experience in complex legacy modernization.
• 2-3 years in a subject matter expert or senior technical advisory role within Mainframe Modernization.
• Experience supporting solution design and technical delivery in complex enterprise environments.
• Proven ability to build, extend, and support delivery tools, frameworks, and reusable assets.
• Promote and support the reuse of service-specific assets across the region.
• Identify opportunities to modularize and codify reusable components from client work.
• Support delivery teams in solving complex client problems using service-aligned approaches.
• Ensure that service-specific delivery frameworks, methods, and tools are applied consistently and effectively.
• Technical quality and consistency across service-led engagements.
• Adoption and reuse of service-specific tools, frameworks, and accelerators.