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Service Specialist – Mainframe Modernization
2 weeks ago
The Service Specialist for Mainframe Modernization in Germany is a senior subject matter expert responsible for technical excellence, solution integrity, and asset development within the service line. This hands-on role supports high-impact client engagements, contributes to pre-sales and solution design, and ensures the regional adoption and evolution of service-specific delivery frameworks, tools, and best practices. The Service Specialist brings deep expertise in Legacy Modernization as well as Mainframe Modernization, serving as a trusted technical advisor to both clients and internal teams. This role is key to ensuring delivery quality, enabling service adoption, and evolving the technical maturity of the offering.
Job responsibilities
- Contribute technical leadership in solution shaping, proposals, and pursuit support.
- Validate delivery feasibility, architecture, tooling, and resourcing during pre-sales.
- Work with Solution Strategists, Service leads to ensure technical alignment with the offerings value proposition.
- Act as a bridge between delivery teams and global service development to improve service assets and positioning.
- Capture real-world challenges and innovations from engagements to shape the evolution of the offering.
- Stay current with emerging tools, methods, and trends relevant to the Mainframe Modernization domain.
- Mentor engineers, architects, and consultants within the service domain.
- Support training, onboarding, and hands-on skill development to deepen regional capability.
- Share knowledge through internal enablement sessions, demos, and thought leadership.
- Provide deep technical guidance across strategic Mainframe Modernization engagements.
Job qualifications
Technical Skills
- Mainframe technologies such as COBOL, JCL, CICS, Eztrieve, DB2 for z/OS, Assembler, PL/I, IMS, Rexx, GDGs, and VSAM, common utilities, schedulers.
- Balanced by experience in modern technologies [and mapping of mainframe paradigms tp] likeOO languages [java or c#], Document stores, distributed service architectures, streaming, awareness of cloud native architectures, IaC.
- Experience being a technical lead executing phase wise mainframe migration efforts from conception to delivery.
- Experience with 2-3 Rs to migrate mainframe workloads with 2-3 Rs.
- Engineering Rigor Strong grasp of software or platform design principles, architecture patterns, and toolchains.
- Advisory Communication Able to translate technical insight into business impact and actionable delivery decisions.
- Collaboration & Mentorship Experienced in guiding teams, mentoring peers, and supporting cross-functional initiatives.
- Solution Orientation Skilled at framing problems, proposing fit-for-purpose solutions, and adapting accelerators to client context.
- Asset Contribution Committed to building and improving the services reusable IP and delivery accelerators.
- Contribute to the development and refinement of service accelerators, reference architectures, and delivery playbooks.
Professional Skills
- 10+ years in software engineering, platform delivery, or technical consulting roles, Most experience in complex legacy modernization.
- 2-3 years in a subject matter expert or senior technical advisory role within Mainframe Modernization.
- Experience supporting solution design and technical delivery in complex enterprise environments.
- Proven ability to build, extend, and support delivery tools, frameworks, and reusable assets.
- Promote and support the reuse of service-specific assets across the region.
- Identify opportunities to modularize and codify reusable components from client work.
- Support delivery teams in solving complex client problems using service-aligned approaches.
- Ensure that service-specific delivery frameworks, methods, and tools are applied consistently and effectively.
- Technical quality and consistency across service-led engagements.
- Adoption and reuse of service-specific tools, frameworks, and accelerators.
