Network Operations Engineer For Firewall and Meraki

2 days ago

Noida, Uttar Pradesh, India HEX64 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role summary

Were hiring a hands-on Network Operations Engineer to own L3 support for ~32 firewalls (Meraki MX & FortiGate VM in Azure) and L1 support for ~253 Meraki MS/MR switches and access points. Youll lead critical security incidents, execute planned changes, and keep enterprise networks healthy and documented.

What youll do

  • Firewall (L3, 247)

  • Troubleshoot and resolve P1/P2 incidents: HA failover, VPN/SD-WAN, policy/NAT, performance, content filtering, IDS/IPS.

  • Plan and execute change windows: firmware upgrades, rulebase changes, routing updates; maintain backups and rollback plans.
  • Operate Meraki MX (64/84/85/100, incl. HA pairs) and FortiGate FGT_VM64 in Azure (VNets, UDRs, IPsec/ER, load balancers).

  • Produce RCAs, hardening recommendations, and health reports; coordinate with Vendor TAC.

  • Switching & Wi-Fi (L1, 85)

  • Monitor & triage Meraki MS/MR alerts; perform runbook fixes (port/VLAN, PoE, RF/channel, client troubleshooting).

  • Document tickets thoroughly and escalate to L2/L3 with diagnostics (logs, captures, screenshots).

  • Maintain accurate inventory and configuration hygiene.

  • Operations & Quality

  • Tune monitoring and alert thresholds; contribute to runbooks and automation (basic API/CLI scripting).

  • Communicate clearly with customers during incidents and changes.

Must-have qualifications

  • 4–7+ years in Network/NOC/SecOps with deep firewall experience.
  • Strong hands-on with Cisco Meraki MX and FortiGate (preferably VM in Azure).
  • Solid knowledge of routing (BGP/OSPF/Static), NAT, IPsec/SSL VPN, HA, ACL/policy, logging/SIEM basics.
  • Practical experience in Meraki Dashboard for MS/MR client/RF troubleshooting.
  • Comfortable with 247 rotations, leading P1 bridges, and writing crisp RCAs.
  • Scripting for ops (any of Python/PowerShell/Bash) and basic REST/API usage.

Nice to have

  • Certifications: ECMS (CMNA/ECMS1/2), Fortinet NSE4+, Azure AZ-700, CCNA/CCNP, ITIL.
  • Experience with monitoring tools (PRTG/LogicMonitor/SolarWinds) and SIEM (Sentinel/Splunk).
  • Exposure to IaC/Terraform for FortiGate in Azure.

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