Customer Support Executive

2 days ago

Lal Kothi Jaipur Rajasthan, India Narayanji Gajak Wale Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year
  • Manage online orders received through website, email, WhatsApp.
  • Handle customer queries and complaints via phone, email, and chat
  • Coordinate with dispatch and logistics teams for timely delivery of orders
  • Maintain accurate records of customer interactions and order status
  • Assist with processing returns, refunds, and order cancellations
  • Prepare daily and weekly reports on orders and customer queries
  • Follow up with customers to ensure satisfaction.
  • Work closely with internal teams during peak seasons to manage high order volumes
  • Ensure timely resolution of customer issues and maintain service quality
  • Stay updated on products, offers, and company policies

Job Timings - 10am - 8pm (Males)

9am - 6pm (Females)

Job Type - Full-time

Immediate Joiners can apply

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

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