Customer Service Executive

3 days ago

Gurgaon, Haryana, India GrowwthX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Join GrowthX—Hiring Customer Service Associates (CSA)

Looking to kickstart or grow your career in
customer service
? GrowthX is looking for
Customer Service Associates (CSA)
to join our dynamic team and provide exceptional support to our customers.

Job Role:

Customer Service Associate (CSA)

You will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a smooth experience.

Key Responsibilities:

  • Handle inbound and outbound calls, chats, and emails.
  • Fluent English Conversation is mandatory
  • Resolve customer queries efficiently and professionally.
  • Assist with order tracking, returns, and service-related questions.
  • Collaborate with internal teams to provide seamless customer support.
  • Maintain accurate records of customer interactions.

Who Can Apply:

  • Freshers and experienced candidates
    are welcome.
  • Must have
    excellent communication skills
    (English & Hindi).
  • Basic computer knowledge is a must.
  • Positive attitude and willingness to learn.
  • Open to
    rotational shifts
    .

Location:

  • Gurgaon/Noida (Work from Office)

What We Offer:

  • Competitive salary + performance incentives
  • Paid training and skill development programs
  • Friendly work environment with career growth opportunities
  • Cab facility (process-dependent)

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