Pet Relationship Manager

2 days ago

Bengaluru, Karnataka, India Supertails Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About us:

is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care, training services, and a one-stop solution for pet supplies.

is differentiated by its unique proposition of being a fully digital tele-health consultation service made available through a team of highly experienced in-house veterinarians. With doorstep delivery service available across the country, the brand aims to bring the pet parents closer to the largest assortment of pet supplies from India and across the globe.

In our next phase of growth, we are looking to bring international benchmarks of Pet Health Care services to India by creating an ecosystem of physical outlets across the nation.

About the role:

Do you have a passion for pets and a knack for building relationships? Are you a natural advocate who

thrives on helping others? If so, then the
Pet Relationship Manage
r role at Supertails might be the purrfect fit for you

As a Pet Relationship Manager, you will be the friendly face that welcomes pet parents and their companions through our doors. You will wear many hats, acting as a client service representative, a wellness advocate, and a concierge for all things pet-related. Your primary mission is to build trust and lasting relationships with our pet parents, ensuring a seamless and positive experience at every visit.

Detailed job description:

  • First impressions matter You will be the first point of contact for pet parents, setting the tone for their visit.
  • Manage the customer journey and visit schedule calendar for Vets, Groomers, and customers.
  • Answering questions, addressing concerns, and providing clear communication about services and products.
  • Consultative selling, cross-selling, and upselling of products and services.
  • Manage shelf space, display, and merchandising.
  • Demonstrating a strong knowledge of our pet retail products, recommending solutions based on pet needs, and processing transactions.
  • Getting to know our pet parents and their furry companions, fostering trust, and creating a welcoming environment.
  • Handling paperwork efficiently, maintaining accurate records, and keeping the clinic environment organized.
  • Maintain the service levels and adherence to the Standard operating procedures of the Facility.

Skills and Competencies:

  • Strong interpersonal skills & relationship building.
  • Keep interest in consultative selling and customer insight.
  • Excellent communication and interpersonal skills, with the ability to build rapport with people from all walks of life.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Positive attitude, empathy, and a willingness to go the extra mile for clients.

Experience requirement:

Must-haves:

  • 1+ years of experience in a retail store/client/customer support.
  • Basic computer literacy is required.
  • Pet parenting experience.

Nice to haves:

  • 1+ years of experience in the pet industry is a plus.
  • Experience in managing a clinic and a grooming centre is a plus.
  • Experience in Pet/Human Healthcare is a plus.

  • Pet Relationship Manager

    5 days ago

    Bengaluru, Karnataka, India HR Creations Full time ₹ 28,00,000 - ₹ 42,00,000 per year

    Premium Brand for PET CARE Products & Services seeks :Pet Relationship Manager (Customer Experience)(Pet Parent - Mandatory Eligibility)Department: Customer Experience TeamLocation : Indira Nagar , BangaloreRole Overview:The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuringexceptional service across inbound...

  • Pet Boarding Manager

    5 days ago

    Bengaluru, Karnataka, India Anvis Pet Relocation Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    We are looking for a compassionate and dedicated Pet Boarding Manager to join our team at Anvis Pet Boarding Services. This is a full-time, on-site role with comfortable accommodation provided at the boarding facility, allowing you to fully focus on the care and well-being of our furry guests.We have two openings: one at our Sanjaynagar (RMV 2nd Stage)...

  • Customer Care- Pet Relationship Manager

    5 days ago

    Bengaluru, Karnataka, India HR Creations Full time ₹ 1,80,000 - ₹ 3,15,000 per year

    Pet Relationship Manager (Customer Experience)Department: Customer Experience TeamReports To: Team ManagerRole Overview: The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship management, a...

  • Store Manager

    1 week ago

    Bengaluru, Karnataka, India Pet Element Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pet Element, we believe pets are family. Our mission is to provide everything pet parents need under one roof – from everyday essentials to premium grooming and personalized care. We offer a curated selection of multi-brand pet products and accessories, professional grooming services for dogs and cats, and customized pet clothing....

  • Field BDE – Pet Relocation Services

    1 week ago

    Bengaluru, Karnataka, India Refining Skills Academy Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Company: HappyLocateLocation: Delhi Mumbai Pune Hyderabad BangaloreType: Full-time | Field Sales | Immediate JoiningSalary: 25,00035,000/month (depending on experience) About HappyLocate:Were Indias fastest-growing relocation platformbut this time, were barking up a different tree. Our Pet Relocation Services are creating waves across India, and now we...

  • Accounts Manager

    1 week ago

    Bengaluru, Karnataka, India BRYT BAZAAR Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Job descriptionJob Title: Account Manager – Pet Food SalesLocation: Bengaluru (Remote/Hybrid options available)Type: Full-TimeExperience Required: 3–4 yearsIndustry: Pet Care, Services & TechnologyReports to: Core TeamCompensation: ₹35,000 – ₹50,000 per monthAbout the Organization:The organization is redefining pet care in India through technology...

  • Sales Account Manager

    2 days ago

    Bengaluru, Karnataka, India BRYT BAZAAR Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Sales Account ManagerLocation: Bengaluru (Remote/Hybrid options available)Type: Full-TimeExperience Required: 2–4 yearsIndustry: Pet Care, Services C Tech (Pet industry experience preferred)Compensation: ₹27,000 – ₹35,000 per monthAbout Pawspace:Founded in 2021, PawSpace is redefining pet care in India through technology and compassionate...

  • Sales Executive/Manager

    7 days ago

    Bengaluru, Karnataka, India ThePetNest Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Location - BTM Stage 4Salary - 25k-30kCompany DescriptionThePetNest is a tech-enabled ecosystem that supports the parenting journey of pet parents across India. Our innovative technologies transform the unorganized pet care market, helping customers make faster and smarter decisions. We offer a range of services such as grooming, veterinary, walking,...

  • Customer Delight Executive

    2 days ago

    Bengaluru, Karnataka, India Supertails Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title:Pet Relationship Manager (Customer Experience). Department:Customer Experience Team. Reports To:Team Manager. Role Overview:The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship...

  • Front Desk Executive

    1 week ago

    Bengaluru, Karnataka, India SuperTails Full time ₹ 19,20,000 - ₹ 28,80,000 per year

    About Us is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care, training services and a one-stop solution for pet supplies. is differentiated by its unique proposition of being a fully digital tele-health consultation service made available through a team of highly experienced in-house...