Operations Executive

2 weeks ago


Ambawadi Ahmedabad Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time ₹ 2,76,000 - ₹ 3,36,000 per year

Roles and Responsibilities:

  • Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
  • Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently.
  • Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication.
  • Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences
  • Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and handle a variety of tasks, from issue resolution to data analysis, maintaining a high level of service quality throughout.
  • Client Requirements: Serve as a liaison between clients and the development team to effectively communicate and raise client requirements.

Additional Qualification and Skills:

  • Bachelor's degree in commerce or related field preferred.
  • Proficient in basic Excel functions.

Job Types: Full-time, Permanent

Pay: ₹23, ₹28,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person


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