SDWAN Sr. Lead

52 minutes ago

Mumbai, Maharashtra, India Tata Communications Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains.
  • The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution.
  • This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
  • Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages.
  • Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
  • Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

  • Network Architect(Data Center)(Sr Con

    2 weeks ago

    Mumbai, Maharashtra, India EIL Global IT Solutions and Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sr. Cons / Manager: Network Architect Exp: 6-12yrsLocation: Mumbai·      Bachelor's or master's degree in information technology, computer science or related discipline· years of industry experience in Datacenter Network architecture and solution design·      Experience of architecture, design, and implementation of complex, highly available...

  • Datacentre Sr. Network Engineer-Navi Mumbai(Juinagar)

    2 weeks ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description:We have an urgent opening for the position of Datacentre Sr. Network Engineer for a reputed IT Company for the Navi Mumbai(Juinagar) location.Job Description:Responsible for implementation and support of organization's networks (e.g., LAN, WAN, wireless and VoIP). Manages highly complex network and server environments (including...

  • Fortinet SDWAN Lead

    4 days ago

    Navi Mumbai, Maharashtra, India Tata Communications Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: L3 Network EngineerLocation: Navi MumbaiEligibility: B.E & CCNP certifiedExperience Required: 7 YearsEmployment Type: Full-timeJob Description:We are seeking an experienced SD-WAN Engineer with a proven background in designing, implementing, and supporting large-scale enterprise/BFSI SD-WAN infrastructures. The ideal candidate will have deep...

  • Specialist / Sr. Specialist, Network Security Operations

    2 days ago

    Mumbai, Maharashtra, India Colgate-Palmolive Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Relocation Assistance Offered Within CountryJob Number # Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...

  • Lead - Deployment

    2 weeks ago

    Mumbai, Maharashtra, India Bharti Airtel Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionJob Description: Lead OSP DeploymentPosition Overview:The Lead OSP Deployment role involves overseeing and managing all aspects of Outside Plant (OSP) deployment activities for wireline projects. The candidate will ensure the seamless execution of project tasks, from initiating service requests (SR), service orders (SO), and trouble tickets...

  • Sr. Associate

    2 weeks ago

    Mumbai, Maharashtra, India Black Box Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionJob Description for Sr. Associate / Lead / AM - SCMPosition: Sr. Associate / Lead / AM - SCMLocation: MumbaiJob Type: Full-timeReports to: SCM HeadAbout the Role: The Sr. Associate / Lead / AM - SCM will support the solution integration team by managing procurement processes, coordinating with vendors, and overseeing order management. This role...

  • Specialist / Sr. Specialist, Network Security Operations (170364)

    1 week ago

    Mumbai, Maharashtra, India Colgate-Palmolive Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Requisition ID Posted 11/13/2025 - Information Technology - India - Maharashtra - Mumbai - Colgate-Palmolive - Travel - up to 10% of time - HybridRelocation Assistance Offered Within CountryJob Number # Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral...

  • Sr IT Team Leader

    5 days ago

    Navi Mumbai, Maharashtra, India Care infotech Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionCare Infotech provides comprehensive IT support services, including desktop, laptop, and server support. We offer IT jobs on a call and day basis. Our services ensure that technical issues are resolved promptly, guaranteeing the smooth operation of clients' IT systems. We are dedicated to providing reliable IT solutions to meet our...

  • Sr. Manager- Training

    2 weeks ago

    Mumbai, Maharashtra, India Domnic Lewis Pvt. Ltd Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Domnic Lewis has been mandate to hire for its client - a leading Pharma MNC :Position: Sr. Training Manager - Pharma (Team Management role)Location: Airoli , Mumbai (Head Office)Company: Leading Indian Pharma MNCWe are seeking an experienced Senior Training Manager to lead the sales training function and manage a team of trainers at our Head Office in...

  • Sr. Executive- Marketing

    2 weeks ago

    Mumbai, Maharashtra, India Selective Global Search Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Role : Sr. Executive- Marketing Exp : 3-9 Years Location : Mumbai (Powai) About Company : Its a leading MNC which manufacturing the products of Printers and Sewing Machine. JD : Planning, execution, and evaluation of advertising media plans, promotions, in-store & other BTL activities. Collaborate with sales team, channel partners, agencies for...