KDNI - Associate Consultant - Service Desk
1 week ago
Job Description:
- Monitoring queues and client requests/issues with ticketing tool and emails.
- Triaging between technical, application support and project support teams to get the assigned task done.
- Prioritizing requests/incidents and following up till completion.
- Managing escalations and addressing them with vigilance.
- Handling Outages and actively involved end to end to provide resolution
- Communicating between various support groups so that the right information is catered to the right people at the right time.
- Ensuring the best practices are followed by using ITIL frameworks.
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KDNI - Associate Consultant - Service Desk
1 week ago
Bengaluru, Karnataka, India BSR & Co Full time ₹ 40,00,000 - ₹ 80,00,000 per yearDescriptionJob Description:Monitoring queues and client requests/issues with ticketing tool and emails.Triaging between technical, application support and project support teams to get the assigned task done.Prioritizing requests/incidents and following up till completion.Managing escalations and addressing them with vigilance.Handling Outages and actively...
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Senior Manager-KDNI
3 days ago
Bengaluru, Karnataka, India KPMG Global Services Full timeKPMG Delivery Network India (KDNI) is a diverse entity spread across multiple cities in India. We are an important part of the KPMG Delivery Network (KDN), a global organization that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. Our team of over 3,000 professionals in India are...
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Manager-KDNI
3 days ago
Bengaluru, Karnataka, India BSR & Co Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDescriptionKPMG Delivery Network India (KDNI) is a diverse entity spread across multiple cities in India. We are an important part of the KPMG Delivery Network (KDN), a global organization that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. Our team of over 3,000 professionals in...
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Associate Consultant-KDNI
3 days ago
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Assistant Manager-KDNI
3 days ago
Bengaluru, Karnataka, India BSR & Co Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionKPMG Delivery Network India (KDNI) is a diverse entity spread across multiple cities in India. We are an important part of the KPMG Delivery Network (KDN), a global organization that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. Our team of over 3,000 professionals in...
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Consultant-KDNI
3 days ago
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