Accounts Receivable caller

3 days ago


Cochin, Kerala, India FinnovationZ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title
: AR Caller / Senior AR Executive

Location
: Cochin, Kerala (Work from Office)

Shift
: Night Shift (7:00 PM – 4:00 AM IST)

Experience
: 1 to 3 Years

Openings
: 20

Joining
: Immediate Joiners Preferred

About Us

Wave Online (Cochin) is a rapidly growing healthcare BPO specializing in end-to-end revenue cycle management. We are currently expanding our team and seeking experienced
AR Callers / Sr. AR Executives
with a strong background in physician billing and accounts receivable operations.

Key Responsibilities

  • Review and analyse accounts receivable reports for timely follow-up on outstanding claims.
  • Initiate calls to insurance companies to resolve pending claims or denials.
  • Handle claim rejections, denials, and follow-up processes efficiently.
  • Work on bundled claims and understand authorization processes.
  • Meet client-specific KPIs and productivity targets.
  • Document all activities accurately in the client system.
  • Maintain a high level of professionalism and customer service during interactions.

Required Skills & Qualifications

  • 1 to 3 years of hands-on experience in
    AR Calling / Denial Management
    (preferably in
    Physician Billing
    ).
  • In-depth knowledge of U.S. healthcare revenue cycle processes.
  • Strong analytical and problem-solving skills.
  • Proficient in handling AR claim processing, including
    bundles
    and
    authorization requirements
    .
  • Excellent communication skills in English (both verbal and written).
  • Willingness to work in
    night shift
    (7:00 PM – 4:00 AM IST).
  • Ability to work independently as well as collaboratively in a team environment.

What We Offer

  • Competitive salary and performance-based incentives.
  • A professional work environment with growth opportunities.
  • Training and support to enhance your skills and knowledge.
  • Exposure to top-tier U.S. healthcare clients.


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