
Accounts Receivable caller
2 days ago
Job Title
: AR Caller / Senior AR Executive
Location
: Cochin, Kerala (Work from Office)
Shift
: Night Shift (7:00 PM – 4:00 AM IST)
Experience
: 1 to 3 Years
Openings
: 20
Joining
: Immediate Joiners Preferred
About Us
Wave Online (Cochin) is a rapidly growing healthcare BPO specializing in end-to-end revenue cycle management. We are currently expanding our team and seeking experienced
AR Callers / Sr. AR Executives
with a strong background in physician billing and accounts receivable operations.
Key Responsibilities
- Review and analyse accounts receivable reports for timely follow-up on outstanding claims.
- Initiate calls to insurance companies to resolve pending claims or denials.
- Handle claim rejections, denials, and follow-up processes efficiently.
- Work on bundled claims and understand authorization processes.
- Meet client-specific KPIs and productivity targets.
- Document all activities accurately in the client system.
- Maintain a high level of professionalism and customer service during interactions.
Required Skills & Qualifications
- 1 to 3 years of hands-on experience in
AR Calling / Denial Management
(preferably in
Physician Billing
). - In-depth knowledge of U.S. healthcare revenue cycle processes.
- Strong analytical and problem-solving skills.
- Proficient in handling AR claim processing, including
bundles
and
authorization requirements
. - Excellent communication skills in English (both verbal and written).
- Willingness to work in
night shift
(7:00 PM – 4:00 AM IST). - Ability to work independently as well as collaboratively in a team environment.
What We Offer
- Competitive salary and performance-based incentives.
- A professional work environment with growth opportunities.
- Training and support to enhance your skills and knowledge.
- Exposure to top-tier U.S. healthcare clients.
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