Lead Engineer – Importers

About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role:
In this role, you will build the importer that moves entire automation systems in one click. Solve complex data problems. Open new markets at scale.

Our automation platform handles 12B+ actions/month and powers real business outcomes for millions of SMBs. Your importer will be a critical gateway enabling seamless migration into this ecosystem

Requirements:

• 5+ years of experience building and maintaining large-scale backend systems
• Strong fundamental engineering skills: architecture, clean code, testing.
• Demonstrated ability to design and deliver reliable data pipelines and integrations
• Experience collaborating across cross-functional teams, especially with product and design
• Strong communication skills and ability to advocate for engineering excellence
• Practical experience in reliable error handling at scale
• Deep database knowledge (MongoDB, Firestore)
• Proven experience handling complex API integrations and data transformations
• Strong knowledge of queues (Pub/Sub, Redis) and asynchronous processing.

Responsibilities:

• Architect and build an importer capable of migrating automation systems reliably and at scale
• Parse complex external APIs and transform data into clear, usable structures
• Ensure imports are robust, error-free, and handle bulk operations smoothly
• Collaborate with product teams to deliver frictionless migrations

Bonus Points:

• Prior experience working on data import/export or migration systems
• Familiarity with SaaS systems in marketing automation or CRM domains
• Experience working in high-growth startups or fast-paced environments
• Contributions to open-source tools or public technical content

EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.