Retail Pharmacy In-charge

16 hours ago

Chennai, Tamil Nadu, India Kauvery Hospital Full time

Retail pharmacy in-charge's responsibilities include overseeing daily operations, managing staff, and ensuring regulatory compliance. Key duties involve dispensing prescriptions, counseling patients, managing inventory, and maintaining accurate records, while also leading the pharmacy team, training staff, and handling financial aspects like budgeting and sales goals.

Operational and administrative duties

  • Manage daily operations: Oversee all day-to-day activities to ensure the pharmacy runs smoothly.
  • Ensure compliance: Make sure all practices, policies, and procedures meet state and federal laws and regulations.
  • Inventory management: Monitor stock levels, order medications, ensure proper storage, and handle expired or damaged drugs.
  • Record keeping: Maintain accurate patient and transaction records, including controlled substances and financial reports.
  • Maintain the pharmacy: Ensure the physical environment is clean, safe, and professional.
  • Manage finances: Oversee budgets, control costs, and work to achieve sales and profit goals.

Staff and patient-focused duties

  • Supervise staff: Manage, train, and mentor pharmacists, technicians, and other support personnel.
  • Schedule staff: Ensure the pharmacy is adequately staffed by managing schedules.
  • Patient care: Dispense prescriptions accurately and provide clinical advice and counseling on medications.
  • Customer service: Handle customer complaints, answer questions, and create a positive patient experience.
  • Health services: Provide additional health services such as immunizations and health screenings.

Clinical and professional duties

  • Patient counseling: Advise patients on medication usage, side effects, and potential interactions.
  • Medication reviews: Conduct comprehensive reviews to tailor therapies to individual needs.
  • Professional development: Stay up-to-date on new drugs and medical products and ensure staff complete necessary training.
  • Collaborate: Work with other healthcare providers to integrate pharmaceutical care into patient management plans.

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