Operations Executive

3 days ago


Malappuram, Kerala, India Eatiko Full time ₹ 4,00,000 - ₹ 6,00,000 per year
  • Monitor incoming customer orders in real-time via the order management system.
  • Track the order progress from placement to delivery.
  • Identify and escalate delayed, stuck, or canceled orders.
  • Coordinate with restaurants and delivery personnel to ensure smooth order fulfillment.
  • Call customers to confirm order details, resolve issues, or update them about delays.
  • Handle customer complaints related to missing items, delayed deliveries, or incorrect orders.
  • Maintain proper reports.

Job Type: Full-time

Work Location: In person


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