Senior Systems Operations Analyst

Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.

Role Responsibilities :
As a Senior analyst, your focus will be defining and implementing software solutions. Besides working closely with your colleagues in
Bangalore,
you will also work closely with Nasdaq teams in other countries.

• Linux System administration tasks and Linux based troubleshooting.
• L2/L3 technical support. Troubleshooting and RCA of ALL processing issues.
• Proactively supervise and resolves the production environment issues with the use of Zabbix as a monitoring tool.
• Perform BAU activities Which includes:
• System supervising to ensure availability of all services, server resources.
• Log supervising to review system and application logs and verify completion of scheduled jobs
• Resolution of Incidents and Service Requests following SLAs and ITIL Incident Management Processes.
• Performing Application Deployments using puppet, Gitlab and bit bucket as per Change Management Processes.
• Develop and integrate process automation tools using Bash/Python

We expect you to have :

• Solid background in Linux/Unix Environment. 3-5 Years.
• Exposure to supervising tools: Zabbix, Grafana etc. 3- 4 Years.
• Exposure to Configuration management tools including Puppet, Ansible. 2 -3 Years.
• Strong scripting knowledge in Bash, Python.
• Exposure to Jira, GIT/Bitbucket tool. 2-3 years.
• Exposure to AWS cloud technologies. 2 Years
• Good understanding of ITIL methodologies

It would be great if you have :

• Exposure to Terraform. Intermediate.
• Exposure to Docker, Kubernetes, EKS
• Networking protocols such as TCP/IP networking and routing.
• Undergraduate degree in Computer Science or related discipline.
• At least 3 years of experience in an equivalent discipline.

What will it be like working here?
Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that adopts work-life balance.

What do we offer you?

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder
• Employee Stock Purchase Program Nasdaq stocks with a discount
• Health Insurance Program
• Flexible working schedule and hybrid way of work
• Flex day program (up to 6 paid days off a year)
• Internal mentorship program – get a mentor or become one
• Wide selection of online learning resources, e.g., Udemy

Come as you are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit Check out more about our Life at Nasdaq.

• Education Required: Degree qualified in Computer Science, Information Systems or other related discipline or equivalent work experience in Data Center, Trading, Computer, or Network Operations.
• Experience Required: At least 3 years.
• Special Qualifications: Certifications relevant for the role are meritorious.

Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.