Fundraising Administrator

1 day ago

Delhi, Delhi, India Orphans In Need Full time ₹ 3,00,000 - ₹ 6,00,000 per year
The Role:
  • Day-to-day administration and general supporter queries including via telephone, email and post.
  • Respond to queries from the public about fundraising activities to ensure they are dealt with quickly and effectively to maximize fundraising opportunities
  • Provide personalized and accurate thank you letters and communications to supporters in line with our thanking strategy.
  • Send communications to supporters as required, to add value to their experience and confirm details of their support.
  • Work closely with colleagues across the team to ensure that all requests for support, both internal and from partners are actioned in a timely and appropriate manner and that deadlines are met.
  • Attend fundraising events as and when required.
  • Ensuring that all fundraising income is correctly identified and accurately allocated.
  • Support the Fundraising Manager to ensure all spend is within budget.
  • Ensure all Gift Aid documentation is kept centrally and in good order and that supporter records are credited appropriately provide monthly reports
  • Provide administrative support for fundraising events as required

Application Deadline: 23rd June 2025

Ideal Profile:
  • Excellent levels of customer service, as well as data entry and financial reconciliation.
  • Follow finance policies, processes and procedures.
  • Experience of working in an administrative role.
  • Knowledge of the charity and/or environmental sector
  • Fluency in Hindi/Urdu and English
  • Excellent customer service and communication skills.
  • Excellent organizational skills – able to manage multiple tasks efficiently in a busy role.
  • IT skills and experience working with shared document management systems (i.e. Office, Microsoft Outlook, PowerPoint, Word and Excel)
  • Comfortable and confident with numbers.
  • Must be able to travel between sites for meetings and events
What's on Offer?
  • Opportunity to make a positive impact
  • Strong opportunities to progress your career
  • Fantastic work culture

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