Principal Software Engineer

Are you looking for an opportunity to change the way businesses digitally transform in a mobile first, cloud first world? If so, we've got the job for you The Business and Industry Co-pilot group is responsible for the Microsoft Dynamics 365 suite of products, Microsoft Flow, PowerApps, and Power BI in addition to other products and services within its portfolio. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. The Agent Cloud Infrastructure Team hosts mission critical services for some of the largest businesses in the world. We are built on Azure, operating services and platforms distributed around the world at a truly global scale. This is a unique opportunity to work on some of the most impactful components that businesses depend on every day.

Agent cloud is seeking Principal Software Engineer to help drive broad-scale architecture, infrastructure, and operations investments to meet the scale, performance, availability, and reliability requirements supporting accelerated growth and scale of the Dataverse platform in Agent Cloud. Principal Software Engineers work across disciplines both within Agent cloud and across Business and Industry Co-pilot group to understand Livesite and customer pain points as well as limitations in architecture, infrastructure, and operations that would impede our growth, and define and drive strategies to address them. They also research industry-wide best practices to identify architectural best practices to enable 10x usage growth and partner with engineering teams to assess the viability of these practices and recommend execution plans for their implementation

We are looking for a passionate, highly capable engineer to join our team and help us deliver the seamless, high-quality, reliable services, APIs and Infrastructure that our partners and customers expect. We are part of Data Management team in Dataverse and are accountable for the features from development to prod, focusing on helping customers to manage their petabytes worth of data at scale in cost effective manner, enabling it to make agent first database. We are a highly collaborative group, and everyone's ideas and contributions count. As Principal Software Engineer on the team:

• You will be driving a strategy and architecture for the next-generation Agent cloud Platform that seamlessly integrates data across all Business and Industry Co-pilot groups.

• You will be responsible for the design, development and maintenance of the services, APIs and resources that underpin multiple core initiatives and projects across the Dynamics organization, at enterprise scale, with a quality first mindset. This is an agile, data-driven (we love telemetry) and fast-paced environment, where engineers are empowered to innovate and take ideas from concept to scale.

• Refining and driving a service maturity and DRI health strategy through architecture and infrastructure investments needed to meet goals for SLA and SLA Attainment, autodetection, multi-region outage reduction, and DRI phone call reduction.

• You will closely work with partners across teams and disciplines in the organization and across Microsoft to deliver on the vision for the product.

• Contribute to org-wide investments to reduce cost of the services, focusing on operability of the service including security, privacy, resiliency and quality of service.

Required Qualifications:

• 10+ years in development and design experience (C++/C# and/or Java) on products or services that have shipped to customers

• 3+ years of experience designing and building large scale distributed systems

• 3+ years of experience leading, coaching or mentoring engineers

Preferred Qualifications:

• A minimum of a bachelor's degree in computer science, Computer Engineering, Software Design, Software Engineering, or a related field, or equivalent alternative education, skills, and/or practical experience

• An ideal candidate would have experience driving service health and maturity initiatives for a large-scale global service, have a passion for service and data architecture, have immense curiosity, have excellent oral and written communication skills, enjoy solving challenging, ambiguous problems, and enjoy coaching both junior and senior engineers on how to improve component and service designs to meet scalability, performance, and cost goals.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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