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General Manager

2 weeks ago


Gurgaon, Haryana, India Battery Smart Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities:

Strategic Planning & Execution


• Collaborate with leadership to define and execute business strategy and OKRs.


• Break down complex problems and drive clarity through structured problem solving.


• Drive long-term planning, annual goal-setting, and strategic business reviews.

Program & Project Management


• Own end-to-end program management for high-impact cross-functional initiatives.


• Build and maintain project plans, manage timelines, align stakeholders, and ensure accountability.


• Identify risks, gaps, and dependencies early and propose mitigation strategies.

Operational Excellence


• Analyze internal processes to identify bottlenecks and implement improvements.


• Design dashboards and frameworks to track business performance and health metrics.


• Champion process automation and scalable systems that support business growth.

Stakeholder Collaboration


• Act as a liaison between internal teams such as product, ops, finance, and marketing.


• Prepare communication materials and reporting for internal and external stakeholders.


• Support leadership with data, insights, and briefing materials to drive key decisions.

Key Focus:
Devise and execute strategies for collections of payments from Drivers under our new business line.

Qualifications:


• Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is preferred.


• 7+ years of experience in strategy/consulting/ operations management, preferably in the startups, automotive, logistics, or energy sectors.


• Proven experience in managing franchisee relationships and multi-site operations.


• Strong leadership and team management skills.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to analyze complex data and develop actionable insights.


• Proficiency in using operational management software and tools.

Key Competencies:



Strategic Thinking
: Ability to develop and implement strategic operational plans.



Operational Excellence:
Strong focus on efficiency, quality, and continuous improvement.



Relationship Management:
Skilled in building and maintaining strong partnerships.



Problem-Solving:
Ability to identify issues and develop effective solutions.



Adaptability:
Comfortable working in a fast-paced and dynamic environment.



Data Analytics:
Proficiency in SQL & Excel is plus