Store Manager

Greetings from 3G HR Services

We are hiring for "Store Manager" in Diamonds

Job Description :

• Experience: 5–9 years in premium/luxury retail; 2+ years leading a store/team
• Qualification: Any Graduate
• Salary: K
• Location: Richmond Town, Bangalore
• Timings: 10am to 7pm
• 6 Days of Working

Note : Experience in "Diamond Jewelry Store" as "Store Manager" is Mandatory

We are looking for those who collaborate thoughtfully, and care deeply about the details. Excellence isn't a claim. It's a commitment, reflected in how we speak, create, and deliver every day. You'll own the business, people, and experience by leading a high-performing team, delivering consistently elegant customer journeys, protecting inventory and process integrity, and turning walk-ins into lifelong clients. You'll partner closely with merchandising, operations, HR, and marketing to keep the floor sharp, the back-end tight, and the numbers on plan.

Key Responsibilities

● Drive daily/weekly sales rhythms: floor coverage, live targets, pipeline reviews, and end-of-day huddles.

● Lead clienteling: appointments, follow-ups, wish-lists, gifting guidance, and after-care coordination.

● Orchestrate premium journeys: greetings, discovery, try-ons, storytelling, custom requests, and secure handovers.

● Partner with marketing on local activations (hotel concierge invites, private viewings, trunk shows).

● Hire with HR; set goals, rosters, and incentives; run coaching and performance reviews.

● Conduct daily briefs (new arrivals, hero SKUs, talking points) and weekly training (product, process, soft skills).

● Model 5Cs: Clarity, Creativity, Commitment, Curiosity, Character.

● Own opening/closing checklists, cash/POS settlement, bills, exchanges/buybacks, and warranty flows.

● Run inventory controls: GRN/RTV, daily counts, cycle counts, audits, shrinkage investigations.

● Maintain VM standards: display plans, ticketing, cleanliness, lighting, and security protocols.

● Ensure adherence to all SOPs (including Try-at-Home, repairs, logistics) and statutory norms.

● Track sell-through; identify fast/slow movers; request replenishment and size/stone mix adjustments.

● Provide structured feedback to design/merch teams on trends, sizes, price bands, and customer asks.

● Maintain accurate entries across POS/ERP/CRM; ensure document hygiene and version control.

● Publish daily/weekly MIS to leadership (sales funnel, ASP, conversion, category mix, top SKUs, client notes).

Requirements

● 5–9 years in premium/luxury retail (fine jewellery, watches, fashion, or allied); 2+ years leading a store.

● Proven record of hitting targets while elevating service standards.

● Strong clienteling and communication skills; comfortable with private appointments and high-value sales.

● Operational discipline: cash controls, audits, SOP adherence, roster planning, and vendor coordination.

● Tools: POS & CRM, ERP (e.g., Synergics), spreadsheets/Google Workspace, WhatsApp Business etiquette.

● Languages: Fluent English; regional language a plus Kannada for BLR & Hindi preferred).

● Weekend/holiday availability; ability to lift and manage inventory displays when needed.

What You'll Gain

● The opportunity to represent a category-defining jewellery brand at a senior customer-facing level

● Competitive salary, sales incentives, and milestone bonuses for high performance

● Mentorship and leadership development across retail, product, and experience

● Access to ongoing training in luxury selling, clienteling, and jewellery education

● A workplace where trust, performance, and intentionality are core to growth

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Work Location: In person